Deploy Office 365 ProPlus using SCCM [Office 365 Client Installer]

This post covers the steps to deploy Office 365 Proplus using SCCM. There are multiple methods to deploy Office 365 proplus using SCCM. However in every method a configuration file is used along with Office 365 deployment. The SCCM Office 365 Installer feature was first released in SCCM 1702. Since then lot of enhancements have been made to the tool. In this post I am using SCCM 1806 to create Office 365 installer. I believe this is the most easiest method to deploy Office 365 proplus using SCCM.

Before you deploy Office 365 using SCCM, I would also like to add a point here about the Office 365 installer. When you create office 365 installer using SCCM, there is no uninstall command added in deployment type. Not sure why but i assume you would use only Office 365 post deployment. In addition you can still add the uninstall command but why would you do that ?.

Deploy Office 365 ProPlus using SCCM

To deploy Office 365 proplus using SCCM, launch the configuration manager console. Click Software Library > Overview > Office 365 Client Management. Click Office 365 Installer in the console. This will bring up Microsoft Office 365 client installation wizard.

Under Application settings you specify name and content location. The content location is the path where the Office 365 installation files are downloaded. Click Next.

Deploy Office 365 ProPlus using SCCM

Click the button Go to the Office Customization Tool.

Deploy Office 365 ProPlus using SCCM

Office 365 Customization Tool

You will see Office Customization tool launched. This tool will create the configuration file for all the changes that you do. You can customize a lot of settings. And the settings are deployed along with Office 365. To create or update a configuration file, click Next link in the tool.

Deploy Office 365 ProPlus using SCCM

This is very important step. Look into right pane to see changes that you make.

  1. Select Organization name. Click Add button.
  2. Select the office version. In most cases 32-bit office version is deployed. Click Update button when you make any changes.
  3. Next, select the Office version. The best part here is you can select what office apps you want to deploy.

What’s available under Software ?

  • Office Suite – Includes Office 365 ProPlus and Office 365 Business.
  • Visio – Includes Visio STD and PRO 2016, Visio Pro for Office 365.
  • Project – Includes Project STD and PRO 2016, Project online desktop client.

Deploy Office 365 ProPlus using SCCM

Select Primary language. You can add additional languages if required. When you add addition language, click Update button.

Deploy Office 365 ProPlus using SCCM

Select the installation channel and version of Office 365. I always prefer to have the latest version of office 365 deployed.

Under Upgrades, you find two very important options.

  • Automatically upgrade 2013 click-to-run based office products.
  • Automatically remove all prior version MSI products.

Select the options based on your requirement and proceed to next step.

Deploy Office 365 ProPlus using SCCM

Under Licensing and display settings, there is not much you can change. The default one is KMS client key.

Deploy Office 365 ProPlus using SCCM

Lot of options under Preferences. Select the office app first and then customize the  settings on right pane.

Deploy Office 365 ProPlus using SCCM

Select either Yes or No to deploy the application now. Click Next.

Deploy Office 365 ProPlus using SCCM

Choose the collection to which you want to deploy this application. Click Next.

Deploy Office 365 ProPlus using SCCM

Configure the deployment settings. Click Next.

Deploy Office 365 ProPlus using SCCM

For remaining steps, click Next and on completion page click Close.

Deploy Office 365 ProPlus using SCCM

Office 365 ProPlus Configuration File

Here is the office 365 proplus configuration file that you get once you customize with above settings.

<Configuration>
<Add OfficeClientEdition="32" Channel="Broad" OfficeMgmtCOM="TRUE" Version="16.0.9126.2275">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
<ExcludeApp ID="OneNote" />
<ExcludeApp ID="OneDrive" />
<ExcludeApp ID="Publisher" />
</Product>
</Add>
<RemoveMSI All="TRUE" />
<AppSettings> <Setup Name="Company" Value="PD" /> </AppSettings>
</Configuration>

Testing Office 365 Installation

Launch software center on client machine and select the Office 365 app. Click Install, the application is first downloaded from DP and installed.

Deploy Office 365 ProPlus using SCCM

While the app is installing, open Appenforce.log to monitor the installation.

Deploy Office 365 ProPlus using SCCM

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Jo Bullimore

Do you know if it’s possible to do a no content SCCM install for Office 365, so that it doesn’t pull the files from your distribution point, but from Microsoft like with the updates?

Nathan Lockwood

We are currently doing that. Instead of using the built in tool in configmgr, We setup a application that is just the XML file and the setup file and run “setup /config “yourfile.xml”
and we didn’t specify the update path in the XML

Currently we have a network share setup for a local CDN, but based on the site below, I don’t see why you couldn’t go to MSFT for the bits on the client.

https://techcommunity.microsoft.com/t5/office-365-blog/understanding-office-365-proplus-updates-for-it-pros-cdn-vs-sccm/ba-p/795728

Andreas

After the Costumization Tool, the Wizard closes with a Error: download of office 365 file failed error = 5″
Full permission on the Share is available.
Anybody an idea how to fix this?
Thanks
BR

Jan

Had the same issue. What I found out is, that it runs under the user context that runs the sccm console. I gave the Sources Folder full permissions to everyone and my admin-user appeared in computer-managment / shared folders / sessions. So this account needs write permissions at the destination-folder, after that the deployment was successfull.

Regards,
Jan

Mithilesh

Hi, How we deploy if we create multiple deployment types for different languages in single office 365 application because there is no option to select deployment type in deployment creation like package model?

Brett Dalton

I’ve run through the Office deployment tool and deployed Office with a new build. If I install Office 365 on an existing PC from the software centre, it installs all Office apps – Word, Excel etc but deploying the same package via a task sequence only installs OneDrive, OneNote and Skype. Have I missed something?

Markus

Hi *
do I have a chance to re-run the office customization wizard for a goven deployment?

Patrick Rowley

Is there a log somewhere that details out what’s happening during the provisioning process? I’m having a deployment issue where an enforced O365 deployment is failing with an unknown error, and the deployment isn’t appearing in Software Center when it’s configured to do so. Other applications deploy to the client correctly, so I’ve eliminated the usual suspects like boundaries, etc. I’m convinced that something is going on during the O365 application provisioning process within SCCM on this server.

Danny Mejias

Right now we have some computers with O2016 and 365 clients, I want to upgrade to O2019, I create the Deployment package on my SCCM, on machines that do not have installed Office version works fine, The SCCM deploy the O2019 Fine, but on the machines that have any Office version installed SCCM doesn’t do an upgrade!!! How Can I fix it???

Dana

I’ve tried working through this procedure several times on two different computers and I keep getting an error message that says “Download of Office 365 file failed, error = “. However the software is downloaded to the required folder but no application shows up in SCCM. I am not choosing to deploy at this time.

The Office 365 Installer worked great for building an application for the deployment of Office 2019 Volume but doesn’t work for 365.

Rose

Did you ever figure out what was the cause of the error? Also getting this message.

Julio

HI Prajwal. Interesting article. I’d like to know if there’s any way to automate this using powershell. Is this possible? Thanks!!

Jeremy

Hey Prajwal, I’ve used your guides before and wanted to take a moment and thank you for sharing your knowledge! I had a question about installing Visio 365 and Project 365 while the Office 365 “core” (Outlook, Word, Excel, PP, Access, Publisher, OneNote, OneDrive, Skype, etc.) is already installed. I want to think of Visio and Project as ‘bolt-ons’ that we add users to. I have 3 collections: Office 365 core, Visio, and Project. All users get added to Office core, no questions asked. About 12 users to get added to Visio and 25 get added to Project. The problem… Read more »

Jeremy

From what I’ve found in other forums, the fix is to add FORCEAPPSHUTDOWN=”TRUE”, which I added to my config file, but it didn’t change anything about my install. Does the OneDrive for Business active sync need to be disabled in order for all office 365 suite products to be considered ‘closed’? I’ve poured through the log files for 2 different users experiencing the same problem, and they weren’t very helpful. I’m looking for a way now to figure out what process is holding on to my Office deployments. I can’t get SCCM to cleanly uninstall Office or install Visio because… Read more »

bigjoe

I have a similar situation. What i’ve done is created an (click to run) application with Office 365 and Visio / project online plan (using the wizard in SCCM). I then added some xml files (Add-project.xml , add-visio.xml, remove-project.xml, remove-visio.xml) . Visio / Project subscribers are in a separate collection. First I tried to control the visio/project installs with custom deployment methods, but that does not work well, because the application is always shown as ‘Office’ and it’s not possible to add a collection membership. So I ended up creating additional applications with deployment methods that share the same source… Read more »

Craig Anderson

At my workplace all users have an O365 E5 license assigned by default, but only selected users have a Visio or Project license assigned to them. Rather than treating Visio and Project as separate installations, I include them in my core O365 installation. This means that every machine has Visio and Project installed when O365 is deployed. If a user launches Visio or Project on their machine they will only be able to use the applications in trial mode unless they are assigned a relevant license. This allows me to only work with one O365 deployment, and it also allows… Read more »

Bill Fry

I have a couple of questions. I created the Application adding 3 additional language options. How do I set it up so that only the OS Language will be matched with the Office 365 language? Right now, all 4 install. Second, Uninstalling. I created a remove.xml that I found on another post on your site that works when running the command from a command prompt. But when clicking Uninstall within Software Center, I get 0x87D00325(-2016410843) which I now means that the software was removed but still detected, but it actually was not uninstalled. The programs are still there.

Bill Fry

Ok, I was able to fix the uninstall issue. Even with the Uninstall content settings line under Content read Same as install content, I had to add the path to the setup.exe and xml under the programs tab, uninstall starts in section.

I am still trying to figure out how get only various languages to install in certain groups. Such as for the Japan computers, I only want Japanese and English versions to install. But all 4 languages downloaded will install.

Ramon

1811… One big process for everything! Whoa. Thank you Microsoft! That was MUCH easier!

Radek

Hi Prajwal,
Did something changed in 1804 version of sccm? I don’t have a submit button, and can’t end configuration. I’ve tried in all browsers.

Vijay

Restart your server once.

Radek

didn’t help

Chris Hopkins

There is a Review button that opens the configuration panel to show you what has been selected. On the configuration panel there is a Submit button.

Craig

Hi,
How does this work with previous versions of office installed? Does it update them to the version being installed, even if the currently installed version is 32bit and you go to install 64bit?

Regards,
Craig

Chris

We have office 2010 installed and if i push it out to a computer with 2010 on it i get Unmatched exit code (2147549183) is considered an execution failure.
but if i uninstall 2010 then it installs just fine. not sure why the upgrade action doesnt work for us

Trond Burud

Hi there!
Thank you for a great website, and as usual you provide a very useful post.
When I get to the Office Customization Tool, there are several drop-down menues that don’t work (Select a Channel, Version and Primary Language). They are greyed out, and nothing happens when I click the down arrow. Without making these choices, I can’t finish the wizard. When I try to import the configuration from this article, I get an error saying “Your import was not successful”.
I’m using SCCM 1806.
Does anyone know the solution to this issue?

Luca

Hi Prajwal Desai,
the installation returns this error on appenforce.log:
Waiting for process 11812 to finish. Timeout = 120 minutes.
Process 11812 terminated with exitcode: 2147549183
Looking for exit code -2147418113 in exit codes table…
Unmatched exit code (2147549183) is considered an execution failure.

Do you have any ideas?
Thank you.

Bill

I’m having the same issue, but only on some machines. My test machine I can install\uninstall O365 without issue, but when I try to run it on my machine (I test on myself first) I get this error. I’ve tried to match my test machine to my machine as far as existing Office Products (Office 2013 x86 & Project 2013) and it works fine. I have the configure file set to uninstall all MSI Office products, but it bombs out right away.

Eddie

Hi,
I tried the steps exactly as your article describes, but the application does not show up on the client side, all I get on the logs is “Did not detect app deployment type Office 365 Default Deployment Type”, any ideas why?

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