Deploy Office 365 ProPlus using SCCM [Office 365 Client Installer]

This post covers the steps to deploy Office 365 Proplus using SCCM. There are multiple methods to deploy Office 365 proplus using SCCM. However in every method a configuration file is used along with Office 365 deployment. The SCCM Office 365 Installer feature was first released in SCCM 1702. Since then lot of enhancements have been made to the tool. In this post I am using SCCM 1806 to create Office 365 installer. I believe this is the most easiest method to deploy Office 365 proplus using SCCM.

Before you deploy Office 365 using SCCM, I would also like to add a point here about the Office 365 installer. When you create office 365 installer using SCCM, there is no uninstall command added in deployment type. Not sure why but i assume you would use only Office 365 post deployment. In addition you can still add the uninstall command but why would you do that ?.

Deploy Office 365 ProPlus using SCCM

To deploy Office 365 proplus using SCCM, launch the configuration manager console. Click Software Library > Overview > Office 365 Client Management. Click Office 365 Installer in the console. This will bring up Microsoft Office 365 client installation wizard.

Under Application settings you specify name and content location. The content location is the path where the Office 365 installation files are downloaded. Click Next.

Deploy Office 365 ProPlus using SCCM

Click the button Go to the Office Customization Tool.

Deploy Office 365 ProPlus using SCCM

Office 365 Customization Tool

You will see Office Customization tool launched. This tool will create the configuration file for all the changes that you do. You can customize a lot of settings. And the settings are deployed along with Office 365. To create or update a configuration file, click Next link in the tool.

Deploy Office 365 ProPlus using SCCM

This is very important step. Look into right pane to see changes that you make.

  1. Select Organization name. Click Add button.
  2. Select the office version. In most cases 32-bit office version is deployed. Click Update button when you make any changes.
  3. Next, select the Office version. The best part here is you can select what office apps you want to deploy.

What’s available under Software ?

  • Office Suite – Includes Office 365 ProPlus and Office 365 Business.
  • Visio – Includes Visio STD and PRO 2016, Visio Pro for Office 365.
  • Project – Includes Project STD and PRO 2016, Project online desktop client.

Deploy Office 365 ProPlus using SCCM

Select Primary language. You can add additional languages if required. When you add addition language, click Update button.

Deploy Office 365 ProPlus using SCCM

Select the installation channel and version of Office 365. I always prefer to have the latest version of office 365 deployed.

Under Upgrades, you find two very important options.

  • Automatically upgrade 2013 click-to-run based office products.
  • Automatically remove all prior version MSI products.

Select the options based on your requirement and proceed to next step.

Deploy Office 365 ProPlus using SCCM

Under Licensing and display settings, there is not much you can change. The default one is KMS client key.

Deploy Office 365 ProPlus using SCCM

Lot of options under Preferences. Select the office app first and then customize the  settings on right pane.

Deploy Office 365 ProPlus using SCCM

Select either Yes or No to deploy the application now. Click Next.

Deploy Office 365 ProPlus using SCCM

Choose the collection to which you want to deploy this application. Click Next.

Deploy Office 365 ProPlus using SCCM

Configure the deployment settings. Click Next.

Deploy Office 365 ProPlus using SCCM

For remaining steps, click Next and on completion page click Close.

Deploy Office 365 ProPlus using SCCM

Office 365 ProPlus Configuration File

Here is the office 365 proplus configuration file that you get once you customize with above settings.

<Add OfficeClientEdition="32" Channel="Broad" OfficeMgmtCOM="TRUE" Version="16.0.9126.2275">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
<ExcludeApp ID="OneNote" />
<ExcludeApp ID="OneDrive" />
<ExcludeApp ID="Publisher" />
<RemoveMSI All="TRUE" />
<AppSettings> <Setup Name="Company" Value="PD" /> </AppSettings>

Testing Office 365 Installation

Launch software center on client machine and select the Office 365 app. Click Install, the application is first downloaded from DP and installed.

Deploy Office 365 ProPlus using SCCM

While the app is installing, open Appenforce.log to monitor the installation.

Deploy Office 365 ProPlus using SCCM

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I’ve tried working through this procedure several times on two different computers and I keep getting an error message that says “Download of Office 365 file failed, error = “. However the software is downloaded to the required folder but no application shows up in SCCM. I am not choosing to deploy at this time.

The Office 365 Installer worked great for building an application for the deployment of Office 2019 Volume but doesn’t work for 365.


HI Prajwal. Interesting article. I’d like to know if there’s any way to automate this using powershell. Is this possible? Thanks!!


Hey Prajwal, I’ve used your guides before and wanted to take a moment and thank you for sharing your knowledge! I had a question about installing Visio 365 and Project 365 while the Office 365 “core” (Outlook, Word, Excel, PP, Access, Publisher, OneNote, OneDrive, Skype, etc.) is already installed. I want to think of Visio and Project as ‘bolt-ons’ that we add users to. I have 3 collections: Office 365 core, Visio, and Project. All users get added to Office core, no questions asked. About 12 users to get added to Visio and 25 get added to Project. The problem… Read more »

Bill Fry

I have a couple of questions. I created the Application adding 3 additional language options. How do I set it up so that only the OS Language will be matched with the Office 365 language? Right now, all 4 install. Second, Uninstalling. I created a remove.xml that I found on another post on your site that works when running the command from a command prompt. But when clicking Uninstall within Software Center, I get 0x87D00325(-2016410843) which I now means that the software was removed but still detected, but it actually was not uninstalled. The programs are still there.

Bill Fry

Ok, I was able to fix the uninstall issue. Even with the Uninstall content settings line under Content read Same as install content, I had to add the path to the setup.exe and xml under the programs tab, uninstall starts in section.

I am still trying to figure out how get only various languages to install in certain groups. Such as for the Japan computers, I only want Japanese and English versions to install. But all 4 languages downloaded will install.


1811… One big process for everything! Whoa. Thank you Microsoft! That was MUCH easier!


Hi Prajwal,
Did something changed in 1804 version of sccm? I don’t have a submit button, and can’t end configuration. I’ve tried in all browsers.


Restart your server once.


didn’t help

Chris Hopkins

There is a Review button that opens the configuration panel to show you what has been selected. On the configuration panel there is a Submit button.


How does this work with previous versions of office installed? Does it update them to the version being installed, even if the currently installed version is 32bit and you go to install 64bit?



We have office 2010 installed and if i push it out to a computer with 2010 on it i get Unmatched exit code (2147549183) is considered an execution failure.
but if i uninstall 2010 then it installs just fine. not sure why the upgrade action doesnt work for us

Trond Burud

Hi there!
Thank you for a great website, and as usual you provide a very useful post.
When I get to the Office Customization Tool, there are several drop-down menues that don’t work (Select a Channel, Version and Primary Language). They are greyed out, and nothing happens when I click the down arrow. Without making these choices, I can’t finish the wizard. When I try to import the configuration from this article, I get an error saying “Your import was not successful”.
I’m using SCCM 1806.
Does anyone know the solution to this issue?


Hi Prajwal Desai,
the installation returns this error on appenforce.log:
Waiting for process 11812 to finish. Timeout = 120 minutes.
Process 11812 terminated with exitcode: 2147549183
Looking for exit code -2147418113 in exit codes table…
Unmatched exit code (2147549183) is considered an execution failure.

Do you have any ideas?
Thank you.


I’m having the same issue, but only on some machines. My test machine I can install\uninstall O365 without issue, but when I try to run it on my machine (I test on myself first) I get this error. I’ve tried to match my test machine to my machine as far as existing Office Products (Office 2013 x86 & Project 2013) and it works fine. I have the configure file set to uninstall all MSI Office products, but it bombs out right away.


I tried the steps exactly as your article describes, but the application does not show up on the client side, all I get on the logs is “Did not detect app deployment type Office 365 Default Deployment Type”, any ideas why?

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