If you are experiencing issues with the company portal app on Windows 10 or 11, you can repair Intune Company Portal app on your Windows PC. You can also reinstall the Company Portal app to resolve the login issues.
In this article, you’ll learn how to reset the company portal app, fix the company portal app, and reinstall the Intune company portal app. With all these steps, you can resolve most of the issues with the company portal application for Intune users.
For instance, if you can’t log in to the Intune company portal app, it might be because of issues with Azure AD authentication. If the Company Portal app on the device is out of date or broken, users will get an error message that says, “Company Portal is temporarily unavailable.” You can either update the company portal app from the Microsoft store or reset it to resolve the problem.
Related Article: How to Update Apps on Windows 11
You can resolve the company portal app login errors by first repairing the company portal app. I will explain the Intune company portal app repair options with which you can resolve some common issues with the Intune app.
The Microsoft Intune Company Portal app helps users search, browse, and install apps made available to them by their company. When you notice the Intune Company Portal not working, make sure the Intune Company Portal app is installed and up-to-date on the device.
Intune company portal App – Reset vs Repair
When you attempt to reset the company portal app in Windows 10 or 11, you will find there are two options available: Reset and Repair. Selecting the Repair option will repair the company portal app. The app’s data won’t be deleted. This means the user doesn’t have to sign in to the company portal app. Whereas the Reset option resets the company portal app and the app’s data will be removed. The user has to sign in to the Intune company portal app upon next launch.
Interesting Read: How to Collect Logs with Intune
When to reset the Intune Company Portal app?
When you notice an issue with the Intune company portal app, the recommended troubleshooting step is to reset, repair, or reinstall the app. If you have problems with the company portal on more than one computer, you may need to do more troubleshooting.
Listed below are some common situations when Intune admins should prefer to repair the company portal app:
- The Company Portal app doesn’t load properly and crashes upon launching it. The Intune users don’t see the login page to sign in with Azure AD credentials.
- Intune Company Portal loads very slowly and doesn’t load the newly deployed applications.
- When the company portal app is launched, users see the error Company Portal is temporarily unavailable. This issue may occur on a single device or even multiple devices.
- Users are not allowed to log in to the company portal application on Windows 10 or 11. The company portal app gets redirected to login page.
Also Read: How to manually sync Intune Policies from Company Portal
The Intune Company Portal is available for Android, iOS, macOS, and Windows. On a Windows 10 or 11 PC, you can install the company portal app by downloading it from the Microsoft Store. You can then enroll Windows 10/11 devices through the Intune Company Portal website or app. Learn how to enroll your Android device in Microsoft Intune.
Ways to Repair Company Portal App
There are two ways to repair Intune Company Portal app on your Windows PC:
- Use the Reset option available under Windows Apps and Features for Company Portal app.
- Remove the company portal app using PowerShell and reinstall the app from Microsoft Store. This option must be used when the above option doesn’t work for you.
The Intune company portal is a Microsoft Store application. This means you can reset, repair, and reinstall the app from the app properties. Before using any of the options, make sure that the Intune company portal is on the most recent version.
Useful Article: How to Reset Microsoft Store in Windows 10 or 11
Steps to Repair Intune Company Portal App
On Windows 11/Windows 10, you can repair Intune Company Portal App with the following steps:
1. On your Windows PC, click Start and launch the Settings app.
2. In the Settings page, select Apps & Features. Use the search box to find the Company Portal app.
3. Select the Company Portal app and click on “Advanced Options.”
The advanced options for the Company Portal app include the following options:
- Terminate: With this option, you can immediately terminate the company portal app, and it’s related processes.
- Reset: There are two options that you see here:
- Repair: Selecting this option will repair the company portal app. The app’s data won’t be deleted. This means the user doesn’t have to sign in to the company portal app.
- Reset: This option resets the company portal app and the app’s data will be removed. The user has to sign in to the company portal app upon next launch.
4. As our goal is to repair the company portal app, click the Repair button.
5. The company portal app is now repaired in the background. During the repair process, the user will not have access to the company portal app. When the Intune company portal app repair is done successfully, a check mark appears next to the Repair button. The Company Portal app can now be launched, and hopefully the app’s problems are now resolved.
Uninstall the Intune Company Portal App using PowerShell
If repairing the company portal app doesn’t resolve the issue, you can uninstall the Intune company portal app from your Windows 10 or 11 PC and then reinstall it from the Microsoft store.
With PowerShell, it only takes two steps to uninstall the Intune company portal app from the Windows PC. Launch the PowerShell as administrator and run the following command to get the Microsoft Company portal app information.
Get-AppxPackage -Name Microsoft.CompanyPortal
The Get-AppxPackage -Name Microsoft.CompanyPortal command checks to see if the Intune Company Portal app is installed on the device. If the app is present, the command output lists the app details which includes Name, Publisher, version etc.
Name : Microsoft.CompanyPortal
Publisher : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture : X64
ResourceId :
Version : 11.1.523.0
PackageFullName : Microsoft.CompanyPortal_11.1.523.0_x64__8wekyb3d8bbwe
InstallLocation : C:\Program Files\WindowsApps\Microsoft.CompanyPortal_11.1.523.0_x64__8wekyb3d8bbwe
IsFramework : False
PackageFamilyName : Microsoft.CompanyPortal_8wekyb3d8bbwe
PublisherId : 8wekyb3d8bbwe
IsResourcePackage : False
IsBundle : False
IsDevelopmentMode : False
NonRemovable : False
Dependencies : {Microsoft.UI.Xaml.2.7_7.2208.15002.0_x64__8wekyb3d8bbwe,
Microsoft.NET.Native.Framework.2.2_2.2.29512.0_x64__8wekyb3d8bbwe,
Microsoft.NET.Native.Runtime.2.2_2.2.28604.0_x64__8wekyb3d8bbwe,
Microsoft.VCLibs.140.00_14.0.30704.0_x64__8wekyb3d8bbwe...}
IsPartiallyStaged : False
SignatureKind : Store
Status : Ok
To uninstall the Intune Company Portal app, run the following PowerShell command:
Get-AppxPackage -name Microsoft.CompanyPortal | Remove-AppPackage
The Intune company portal app is now uninstalled from the PC. You don’t have to restart your PC after uninstalling the company portal app.
Reinstall the Intune Company Portal App from Microsoft Store
After you have successfully uninstalled the company portal from Windows PC, you can reinstall the Intune company portal app on an enrolled Windows device using following steps.
- On your Windows PC, click Start and launch the Microsoft Store.
- Use the search feature to find the Intune Company Portal app, and select the Company Portal app and click Get.
- This downloads and installs the Intune Company Portal app on your device.
The next step is to launch the company portal app. To accomplish that, click Start and type “Company Portal” and launch the Company Portal app. You may be asked to sign in to the company portal and once you do that, you have access to company resources.
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Hi Prajwal,
How can we make sure that apps aren’t getting downloaded from the store? Like Spotify, etc? We have disabled the store, but this generally seems to cause troubles with other intune app installations. On some machines the company portal itself also gets blocked even during enrollment 🙁