In this post, I will show you how to install new Microsoft Teams on macOS using Intune. The new Teams app for macOS is available as a .PKG installer, and it can be easily deployed using Intune.
The new Teams for Mac has been reimagined from the ground up with performance in mind, providing a faster, simpler, and more flexible experience. You can start the app and join meetings more quickly with the new Teams client, which installs and loads more quickly.
In my previous post, I showed you how to deploy the new Teams app using SCCM. If the Mac devices in your enterprise are Intune enrolled, this guide will help you install the Teams application. Remember that, be it for Windows or Mac, if you are going to distribute Microsoft Teams in your organization, then it has to be the new Teams app.
Prerequisites
Before deploying the new Microsoft Teams on Mac devices, please refer to the below prerequisites:
- The Mac devices must be enrolled in Intune. If you haven’t done so, use the following guide to enroll macOS in Intune.
- You must be running macOS Monterey (12) or higher to install and use the new Teams on Mac.
- The company portal must be installed on macOS version 11 or later.
- The toggle “Try the new Teams” is available only if you install the Teams app running version 1.6.00.12303 or higher.
Download New Microsoft Teams for Mac
For installing the new Teams app on macOS, Microsoft provides an offline .PKG installer. To download the latest version of the new Microsoft Teams app, visit Download New Microsoft Teams for Mac.
Most users encounter an issue with downloading the offline PKG for Teams for Mac. They get a Microsoft Teams installer for Windows rather than Mac. This happens when you attempt to download the new Teams app for Mac from a Windows laptop. Instead, open the new Teams download link on a Mac to get the PKG installer.
The browser downloads the MicrosoftTeams.pkg installer on the Mac device. We will use this installer to deploy the new Teams application for macOS devices in Intune.
Teams macOS app PKG vs Teams Line-of-Business app
When you add the Teams app into Intune, you get to select the app type as macOS app (PKG) or line-of-business app. So, which one should you select? Well, the section below explains that.
- Line-of-business app: If you select the app type as Line-of-business app in Intune, the new Teams app deployment on macOS is simple and straight-forward.
- macOS app (PKG): If you select the app type as macOS app (PKG) in Intune, you get an additional option to configure the app installation scripts for macOS.
I recommend choosing the Line-of-Business app option for deploying the new Teams for macOS, as it is easy and straightforward. Select the macOS app (PKG) option if execution of a pre-installation or post-install script is necessary.
Install New Microsoft Teams on macOS using Intune
Perform the following steps to deploy Microsoft Teams for macOS using Intune:
Step 1: Add Teams PKG app package file to Intune
- Sign in to the Microsoft Intune admin center.
- Go to Devices > Apps > macOS.
- To add a new PKG app, select +Add.
- Select the App Type as Line-of-business app.
In the App package file pane, click on the browse button and then select the Teams PKG app file. The PKG app details will be displayed on the screen. When you’re finished, select OK on the app package file pane to add the app.
In our example, the following details are populated after uploading the Teams PKG installer file to Intune:
- Name: MicrosoftTeams.pkg
- Platform: MacOS
- Size: 295.92 MiB
- MAM Enabled: No
Click OK to continue to the next step.
Step 2: Configure the App Information
On the App Information page, you configure the basic details for your Teams application. Depending on the app that you chose, some values in this pane might be automatically filled in. The app information that you specify here will be shown to users in the company portal on macOS.
You can specify the following details for the Teams macOS PKG app file package:
- Name: New Microsoft Teams for Mac
- Description: Add a brief description of the new Teams app for macOS.
- Publisher: Microsoft
- Minimum operating system: Select a minimum macOS version to install the application. For example, macOS Ventura 13.0.
- Ignore app version: Yes
- Install as managed: No
Step 3: Configure Detection Rules for Teams macOS App
Intune uses app bundle identifiers and version numbers to detect the presence of PKG apps on macOS devices. The detection rules populated for .pkg app in Intune include two main components:
- App bundle ID (CFBundleIdentifier)
- App Version (CFBundleShortVersionString)
When you upload the New Teams PKG installer to Intune, the following detection rules are pre-populated in Intune.
- com.microsoft.MSTeamsAudioDevice: 2023.31.01.2
- com.microsoft.autoupdate2: 4.68
If you use the below detection rules, Intune will display the error 0x87D13BA2 after the deployment. Even though the New Teams client is actually installed on Mac devices, Intune shows the deployment as failed. Delete the default rules and proceed to the next step to add new rules.
To avoid the above error, it is important to add the correct rule for app detection. To view the contents of the package, right-click the New Teams app on the Mac and choose Show Package Contents. Within this folder, you’ll find a file known as info.plist. Open this file with the default text editor and make a note of the CFBundleIdentifier and CFBundleShortVersionString values.
So based on the information in the info.plist, my detection rule is as follows.
- App bundle ID (CFBundleIdentifier): com.microsoft.teams2
- App version (CFBundleShortVersionString): 24046.2812.2722.8193
Click Next.
Step 4: Add the Logo to New Teams app
When you upload the New Teams PKG app to Intune, the logo is not populated. You have to manually specify the logo if you need it. For more details about the logo size and requirements, refer to Configure Intune Portal Branding.
I have assigned a logo for the Teams app. You have the option to select the category to which the app belongs. Once you have configured the details, click Next.
Step 5: Deploy New Teams app to MacOS devices
In this last step, I will assign the new Teams app to device groups or user groups in Intune. On the Assignments tab, select and add the macOS groups for whom you want to target this application.
If you are deploying the PKG app for the first time, I recommend creating a pilot device group consisting of macOS devices. Once you find the deployments successful, you can then expand them to a larger group. Click Next.
On the Review + Create tab, review the values and settings you entered for the Teams app. When you are done, click Create to add the app to Intune. The Overview pane displays the newly created Teams PKG app for macOS.
Monitor New Teams for Mac deployment progress
The new Teams for Mac app will be uploaded to Intune for deployment. Depending on the size of the application, it may take time to complete this process. Re-uploading the application can fix a failure to upload the application in rare instances.
After assigning the Teams PKG app to your macOS devices, Intune administrators can monitor the deployment using the following steps:
- Sign in to the Intune admin center.
- Navigate to Apps > macOS > macOS Apps.
- From the list of apps, select the New Teams app to monitor.
From the screenshot below, we see the Teams app installation has succeeded on our macOS devices. To find the Mac devices or Mac users that have successfully received the Teams application, review Device Install Status or User Install Status, respectively.
Sync Intune Policies on macOS Devices
By default, the macOS device checks with Intune for the latest policies every 8 hours. You can either wait for the Intune policy refresh cycle to occur on macOS devices or manually trigger the sync. Refer to the following guide on how to sync Intune policies on MacOS devices.
End-User Experience
To verify if the new Teams app is installed on a macOS device, launch the Finder. In the left pane, select Applications. On the right-hand side, you will find the Microsoft Teams (work or school) app installed.
Another way to find out if Microsoft Teams is installed is to launch the Launchpad and search for Microsoft Teams.
Troubleshooting App installation failures
On some macOS devices, the Teams app may fail to install. There could be several reasons why the app deployment fails on certain macOS devices. In case you encounter issues with deployment, you must review two log files, which are IntuneMDMDaemon.log and IntuneMDMAgent.log. Take a look at this excellent guide for how to collect Intune logs on macOS devices.
This completes the tutorial on deploying Microsoft Teams on Mac devices with Microsoft Intune. If you encounter any issues during the deployment, please let me know in the comments section.
Recommended Reading
Take a look at some useful guides if you are managing macOS with Intune.
