Install SCCM Hotfix KB12819689 Connected Cache Update

Microsoft has released SCCM hotfix KB12819689 to address issues with Microsoft Connected cache. Let’s look at the steps to install hotfix KB12819689 for ConfigMgr 2111. The ConfigMgr hotfix KB12819689 is applicable for versions 1910 through versions 2111.

The SCCM KB12819689 hotfix update resolves the issue where the Microsoft Connected Cache (MCC) feature is not used as expected for Win32 apps deployed through Microsoft Intune in a co-managed environment.

When you review of the IntuneManagementExtension.log file, it shows an internet-based DownloadURL value. The MCC component is enabled by selecting the Enable this distribution point to be used as Microsoft Connected Cache server option in a distribution point’s properties.

More about the hotfix KB12819689 can be found on Connected cache update for Microsoft Endpoint Configuration Manager version 2111.

Important: This ConfigMgr 2111 KB12819689 hotfix replaces the following previously released hotfix KB5001600 where the Microsoft Connected Cache component fails to install on Configuration Manager current branch.

Download Hotfix KB12819689 for ConfigMgr 2111

The ConfigMgr hotfix KB12819689 doesn’t appear in Configuration Manager console. You have to manually download this hotfix from Microsoft download center. Use the following link to Download the hotfix KB12819689 and save the DocincInstall.exe file to a folder on your primary site server.

The DocincInstall.exe file should have version 1.5.5.9002. The version can be confirmed by reviewing the file properties.

Remember that to install the KB 12819689 hotfix, you must be using Microsoft Endpoint Configuration Manager, versions 1910 through 2111. Hotfix KB12819689 doesn’t require a ConfigMgr server restart after installation.

Install SCCM Hotfix KB12819689

There are multiple steps required to install the hotfix KB12819689. Follow the steps in order to install the KB12819689.

Step 1: Before you begin to install the ConfigMgr Hotfix KB12819689, confirm there is no installation of the MCC component in progress. This is done by checking for status message 9522, generated by the SMS_DISTRIBUTION_MANAGER component. The 9522 message indicates that installation is no longer being retried.

Read: Monitor SCCM Task Sequence Progress Status Message Query

Step 2: Copy the new version of DoincInstall.exe, version 1.5.5.9002, to the {SMSInstallDir}\bin\x64 folder on all site servers, including the Central Administration Site (CAS) if present, and any passive sites.

If you are unable to get the above path, a simpler option is to paste the DoincInstall.exe to – <ConfigMgr_Drive>:\Program Files\Microsoft Configuration Manager\bin\x64.

As there is an older version of DoincInstall.exe file, when you attempt to paste the new file, you have to replace the new file in the destination.

SCCM Hotfix KB12819689 Microsoft Connected Cache Update
SCCM Hotfix KB12819689 Microsoft Connected Cache Update

Step 3: After you paste the new version of DocincInstall.exe in correct folder, let’s check the file version. Right click docincinstall.exe and select Properties. Select the Details tab and look for the file version. The docincinstall.exe file version should be 1.5.5.9002.

DoincInstall version 1.5.5.9002
DoincInstall version 1.5.5.9002

Step 4: Uncheck the Enable this distribution point to be used as Microsoft Connected Cache server option in the affected distribution point’s properties.

The above step should be performed only if you have enabled the Microsoft Connected Cache option on a SCCM distribution point.

Once you uncheck the Microsoft Connected cache server option, click Apply and OK to save the changes. Wait for the uninstall of MCC to complete on the distribution point. This can be confirmed by looking for a 9152 success status message, combined with the following entry in distmgr.log.

Finished waiting for DoincInstall. InvocationState: UninstallCompleted. InvocationExitCode: 0. InvocationMessage: .
Uncheck Enable this distribution point to be used as Microsoft Connected Cache server
Uncheck Enable this distribution point to be used as Microsoft Connected Cache server

Step 5: Recheck Enable this distribution point to be used as Microsoft Connected Cache server option in the affected distribution point’s properties. Click Apply and OK. This completes the steps to install SCCM Hotfix KB12819689.

Enable DP with Microsoft Connected Cache - Hotfix KB12819689
Enable DP with Microsoft Connected Cache – Hotfix KB12819689

Install Hotfix KB12819689 on multiple distribution points

When you have a site with many distribution points, it’s going to be a time-consuming task to go to each DP properties, disable MCC server option and replace the docincinstall.exe.

On multiple distribution point servers, Microsoft provides an easy method to install hotfix KB12819689 for ConfigMgr 2111 with the following steps.

  • On all affected distribution point servers, first disable the option – Enable this distribution point to be used as Microsoft Connected Cache server.
  • Create an empty file named resetdps.trn and place it in the {SMSInstallDir}\inboxes\distmgr.box folder. This will reinstall all distribution points for that site using the latest version of DoincInstall.exe.

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