In this post, I will show you how to disable device diagnostics in Intune admin portal. The device diagnostics feature was introduced in Intune service release 2102. Device diagnostics is turned on by default in Microsoft Intune, but you can turn it off if you don’t need it.
The “Collect diagnostics” feature in the Intune admin portal is a remote action that lets you get Windows device logs without bothering the user. Access is only given to non-user locations and file types, so no personal information is taken.
In my previous post, I showed you how to collect Windows Device Logs with Intune. If you haven’t explored the device diagnostics feature yet, I would recommend doing so. It’s pretty easy and works awesome. Device diagnostics are available in Intune for corporate-managed devices running Windows 10, version 1909 and later. If you don’t plan to use the feature, you can disable the “Collect diagnostics” remote action for all devices.
Recommended Article: Enable Dark Mode for Microsoft Endpoint Manager Admin Center
Recommended Article: Enable and Configure Intune Remote Help Solution
How to Disable Device Diagnostics in Intune Admin Portal
You can disable device diagnostics in Intune portal for all devices with the following steps:
- Sign in to the Microsoft Intune Portal.
- Select Tenant administration > Device diagnostics.
- Change the control to Disabled and this will turn off the device diagnostics feature.
In the Intune portal, go to Devices > Windows and choose any Windows device to see if the device diagnostics feature has been turned off for devices. We can see that the option for device diagnostics is grayed out, which means you have successfully turned this feature off.
In Intune, you can turn on the device diagnostics feature by going to Tenant administration > Device diagnostics and turning the option on.