SCCM 1902 Hotfix KB4500571 [Includes Hotfix KB4500232]

If you are currently running SCCM 1902 in your setup, you should see a new hotfix KB4500571 in Updates and Servicing node. This KB4500571 rollup applies to both customers who opted in SCCM 1902 via early update ring and customers who installed the globally available release.

Prior to this update, for SCCM 1902 fast ring customers, we had another hotfix KB4500232. This hotfix addressed an issue where the SCCM Management points do not reinstall in Configuration Manager. If you had skipped installing the hotfix KB4500232 previously, don’t worry, this hotfix is now part of hotfix KB4500571.

As mentioned earlier the hotfix KB4500571 applies to every customer running SCCM 1902. The hotfix rollup brings in multiple fixes to the current version of SCCM. The complete information about the hotfix is documented here. Most of all let me tell you that the hotfix KB4500571 install won’t require a restart.

Furthermore after you install this update on a primary site, you must manually install this update in your secondary sites.

Issues fixed in Hotfix Rollup KB4500571

First of all I will list out some important fixes included in hotfix KB4500571.

  • The Download Package Content task sequence action fails and the OsdDownload.exe process terminates unexpectedly.
  • Screenshots submitted through the Send a Smile or Send a Frown product feedback options cannot be deleted until the SCCM console is closed.
  • Fixed Hardware inventory data that relies on the MSFT_PhysicalDisk class reports incomplete information on computers that have multiple drives.
  • Addresses an issue where client installation fails on workgroup computers in an HTTPS-only environment.
  • A “success” return code of 0 is incorrectly reported as an error condition when you monitor deployment status in the SCCM 1902 console.
  • When the option to show a dialog window is selected for app deployments that require a computer restart, that window is not displayed again if it is closed before the restart deadline. Instead, a temporary (toast) notification is displayed. This can cause unexpected computer restarts.
  • Fixes expired enhanced HTTPS certificates updating issue.

Install SCCM 1902 Hotfix KB4500571

To install SCCM 1902 Hotfix Rollup KB4500571

  • Launch the SCCM console.
  • Go to Administration > Overview > Updates and Servicing node
  • Right click Configuration Manager 1902 Hotfix Rollup KB4500571 and click Install Update Pack.

SCCM 1902 Hotfix KB4500571The Configuration Manager 1902 hotfix rollup KB4500571 includes

  • Configuration Manager site server and console updates.
  • Configuration Manager client updates.

I will ignore the prerequisite check warnings here and click Next.

SCCM 1902 Hotfix KB4500571

Select the Client Update setting and click Next.

SCCM 1902 Hotfix KB4500571

Finally on the Completion page, click Close.

SCCM 1902 Hotfix KB4500571

Hotfix KB4500571 – SCCM Console Upgrade

The Hotfix KB4500571 contains the updates for SCCM console. Refresh the SCCM console. You get a console upgrade notification box.

The console version 5.1902.1085.1700 will be upgraded to 5.1902.1085.2600. Click OK to begin the console upgrade.

SCCM console Upgrade

Let’s confirm the console version after the upgrade. Check About System Center Configuration Manager.

Version – 1902. Console Version – 5.1902.1085.2600. Site Version – 5.0.8790.1000.

SCCM 1902 console versionSCCM 1902 Client Agent Upgrade

Yes the hotfix KB4500571 also contains the updates for SCCM 1902 clients. You must always ensure you have the latest version of client agents running in your setup.

Therefore to upgrade the client agents, you can use Client Upgrade feature located under Hierarchy settings. In addition to that check the box Upgrade all the clients in the hierarchy using production client. Choose the number of days to upgrade client and click OK.

SCCM client upgradeJust a note here before you install the hotfix KB4500571, the client agent version is 5.00.8790.1007. After installing the hotfix the client agent version should be 5.00.8790.1025.

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Ritu Anand

My clients are not getting upgraded to 5.00.8790.1025, they are all on 5.00.8790.1007. Anyone seen this issue.


After the upgrade, in the “About System Center Configuration Manager”, the site version and console version not change, it’s are the same version before the upgrade. It is normal?


I installed 1902 today (before: 1810) on the Primary site. After this i installed the update rollup mentioned here. Then i upgraded the secondary sites vis console. If i run the SQL query “select dbo.fnGetSecondarySiteCMUpdateStatus” i get as result “3”.
Is this ok or not? Everywhere is only “1” (ok) or “0” (not same patch Level).

Or do I have to recover the secondary sites after the upgrade now because the hotfix was not applied?


Anybody else seeing multicast sessions not being pooled after this update? I was working with our network tech, and they were monitoring the sessions, before this update they would see the systems use multicast when imaging, after this update, the multicast session were not happening.

Mark Rogalski

I am unable to get past the prerequisite check due to a “pending restart” there was a pending restart so I restarted the server and made sure that issue was resolved on both of my site servers. Subsequent re-runs of the prereq check keep failing. I am unable to run the update due to this issue. Any thoughts of haw I can get past this?

Mark Rogalski

LOLZ it eventually passed the check, I just had to wait!

Suresh M

Check the registry available for pending reboot and delete it then start the upgrade….hope it will help you.

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