SCCM 1810 Hotfix KB4490575 – Software Updates Fix

Prajwal Desai
Posted by Prajwal Desai

If you are running SCCM 1810, you should see hotfix KB4490575 available in the console. The hotfix addresses the issues related to software update installations. The software update installations may stop responding during task sequence execution. Or never return a completion status while using software updates deployment.

Microsoft found that this issue occurs during updates installation especially when there are lot of updates. The updates are usually a mix of Office and Windows updates. More information about hotfix KB4490575 can be found here.

Furthermore in the Install Software Updates task sequence step, you would see repeated messages for InstallSWUpdate component in the smsts.log file. The message is Waiting for job status notification. While the WUAHandler.log file may indicate that the installation of all updates is successful, the completion status is never returned.

Therefore if you see this issue occurring in your setup, install the Hotfix KB4490575. Some key points about hotfix KB4490575.

SCCM 1810 Hotfix KB4490575 Installation

The hotfix as usual is available in Updates and Servicing node of Configuration Manager console. To install Configuration Manager 1810 hotfix KB4490575 :-

  • Launch SCCM console.
  • Go to Administration > Overview > Updates and Servicing.
  • Right click Configuration Manager 1810 Hotfix KB4490575 and click Install Update Pack.

SCCM 1810 Hotfix

Since I am installing SCCM 1810 hotfix in my lab setup, I am going to select ignore any prerequisite check warnings. Click Next.

Note that the update includes only Configuration manager site server updates and client updates. Hence you won’t see the Console Upgrade window during end of update installation.

SCCM hotfix prerequisite check

Complete the next steps and on Completion page, click Close.

Configuration Manager 1810 Hotfix KB4490575

Go to Monitoring node and click Updates and Servicing Status. Right click Configuration Manager 1810 hotfix (KB4490575) and click Show Status. Wait for all the steps to show completed.

Configuration Manager 1810 Hotfix KB4490575

The hotfix KB4490575 installation is successful. If you have enabled auto client upgrade, the client agent version will be updated to 5.00.8740.1031.

SCCM 1810 Hotfix KB4490575

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Prajwal Desai
Posted by Prajwal Desai
Prajwal Desai is a Microsoft MVP in Intune and SCCM. He writes articles on SCCM, Intune, Windows 365, Windows Server, Windows 11, WordPress and other topics, with the goal of providing people with useful information.
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