CcmSetup is exiting with return code 7(Client Agent Missing Actions)

So far I have dealt with numerous client agent installation issues. Some of them were simple and some of them were really tough to troubleshoot. I have always documented then under SCCM troubleshooting category. Thanks to log files that keep us helping every time. What log file to analyze when, comes with experience. Most of the time the SCCM client agent install fails due to issues local to client machine. In this post we will talk about client agent installation issue – CcmSetup is exiting with return code 7.

The user mentioned that SCCM agent is installing but not completely. The Configuration Manager client Actions tab showed only two cycles.

  • Machine Policy Retrieval & Evaluation Cycle.
  • User Policy Retrieval & Evaluation Cycle.

CcmSetup is exiting with return code 7

In one of my post, I covered in detail about Configuration Manager Client Actions. If you find only those two actions, you have to really dig the log files to see what’s happening. While it takes some time to see other action cycles, don’t panic if you initially see only those action cycles.

CcmSetup is exiting with return code 7

Checking the ccmsetup.log file revealed something important. At the end was the line CcmSetup is exiting with return code 7. I had not seen this return code 7 before. Also there is not much info about this on internet. However I found Jason had blogged about this issue. He also documented the SCCM client agent installation error codes. That was really helpful in understanding what the return code 7 meant.

StartServices. Starting services
CcmStartService. Starts the ccmexec service.
Successfully deleted the ccmsetup service
Deleted file C:\Windows\ccmsetup\ccmsetup.xml
Task 'Configuration Manager Client Upgrade Task' does not exist	ccmsetup
CcmSetup is exiting with return code 7	ccmsetup

CcmSetup is exiting with return code 7Referring to the same post, return code 7 translates to reboot required. That was crazy to hear but why a reboot ?. In my opinion it could be a pending system reboot that was required. Or as Jason mentioned it could be .NET Framework installer that was requesting a reboot. Rebooting the client machine brought back all the missing action cycles. Finally the SCCM client agent was seen active in console.

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A Pad

I have this same issue happening to me but on a task sequence that works fine if I do a manual PXE boot. If I try to PXE boot via WOL, after the OSD finishes and I log in to the machine, the CCM Notification agent is disabled and the ccmsetup.log gives a 7 error. So I add a restart step to the very last part of my tasks and the restart works but still get the same problem. Any ideas what I’m doing wrong?


Hi – I am seeing the same issue at one of our sites in OSD. Have you been able to resolve this issue?
If not, I think you’ll want to add the reboot directly after the sccm client installation step.

A Pad

Still have the same issue. I do have a reboot directly after the client installation so I don’t know what’s going on.


same for me I never understand why the reboot is required but the message seems to be right in 99% of my troubleshooting cases

Manish Sharma

The reboot worked fine. Excellent post.

Christopher Cikos

All in doubt Reboot lol This worked for me. It also says it in the logs from the bottom 9 lines up. Click on that line and it will reference Windows Installer has requested a reboot

Aswani Kumar

Hi Prajwal,

I happen to see this error and we can install the client without rebooting the server.
Just cleanup / delete all the files (if there any) in CCMSETUP folder, and we can keep logs folder for our reference.
Then the client installation will be successful. this is what I have observed. Hope this helps others too..


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