In this tutorial, you’ll learn how to turn on advanced logging on macOS company portal. When you enable advanced logging, the company portal on macOS logs certificate usage and network responses for additional troubleshooting.
Enabling advanced logging activates verbose logging, allowing administrators to collect additional diagnostic logs from the Mac device, which is primarily used for troubleshooting, Company Portal, and MSAL (Microsoft Authentication Library).
When you install the Intune company portal on macOS, advanced logging is disabled by default. If your IT administrator requires this option to be turned on for your Mac, you can do that from the company portal app preferences.
Before you enable advanced logging in the company portal, make sure your Mac device is enrolled in Intune. Also, remember that the advanced logging feature is available only on the company portal app for macOS and not for Windows.
Turn on Advanced Logging on macOS Company Portal
Here’s how you can turn on advanced logging in the company portal app on macOS:
First, open the Company Portal app on your Mac. Go to the menu bar and select Company Portal > Settings.
On the Preferences window, under Advanced logging, enable the option “Turn on advanced logging.” This enables detailed logging for troubleshooting issues on your Mac. Close the Preferences window, and then close the Company Portal app.
Send usage data to Microsoft
The Company Portal app on Mac lets you send usage data to Microsoft. When this option is enabled, you allow Microsoft to collect performance and usage data to help improve their products and services.
By default, the macOS company portal allows Microsoft to collect usage data. If you don’t want to send the usage data to Microsoft, you can turn off this option by going to Company Portal > Settings > Preferences. Uncheck the option “Allow Microsoft to collect usage data.”
Additional Reading
- For further help on troubleshooting app or script deployment on macOS, refer to the guide on collecting macOS logs for Intune.
- Unenroll your macOS devices in Intune by removing them from the company portal.
- Manage Company Portal preferences for macOS such as single sign-on and in-app data collection
- Manually Sync macOS device with Intune for the latest updates, requirements, and communications from your organization
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