Step-by-Step Guide to Install Patch Connect Plus Hotfix

In this step-by-step guide, I will show you how to install patch connect plus hotfix. To keep your PCP setup updated, you must install the latest hotfix. If you are using Patch Connect Plus in your setup, this post will help you with installing the hotfix for PCP.

ManageEngine Patch Connect Plus works as an add-on to the SCCM server to enable deployment and patching of third-party applications. Patch Connect Plus hotfix installation is a simple process, but there is a proper procedure to do it.

Patch Connect Plus is one of the products of Manage Engine that integrates with Configuration Manager (SCCM) and Microsoft Intune to automate the patching of 530+ third-party updates across 330+ applications. I have been using PCP in my setup, and it is easy to create new applications in SCCM. In addition to that, with PCP, you can also deploy third-party application updates and keep them up-to-date.

Determine the Build Number of Patch Connect Plus Installation

Before you install a hotfix for PCP, let me show you how to find the build number of Patch Connect Plus product.

• Launch the browser and sign-in to PCP console.
• In the top-right corner, the PCP Build Number is visible.
• For example, the current PCP build number is 90071, and I will be installing a hotfix which then upgrades it to build 90072.

Download the Hotfix for PCP (Patch Connect Plus)

To apply the new hotfix for PCP, you must first download the latest version of the hotfix from the Patch Connect Plus hotfix download page. Check the build number before downloading the hotfix. The hotfix files end with a .ppm extension. Click the Upgrade Pack button and download it.

Install Patch Connect Plus Hotfix

We will look at the steps to install the hotfix for Patch Connect Plus now. Before you install the hotfix for PCP, you must first stop the Patch Connect Plus service. To achieve this, right-click the Patch Connect Plus icon in the notification area of the Taskbar and choose Stop Service.

Note: It is always a good practice to take a backup of the Patch Connect Plus installation directory (<PCP Install_Dir>/PatchConnectPlus) to avoid any data loss during the upgrade process. ManageEngine recommends this step, and it’s important.

On the PCP server, navigate to <PCP Install_Dir>/PatchConnectPlus/bin directory. Execute the UpdateManager.bat file. Right-click UpdateManager.bat and select “Open.”

In the Update Manager window, click “Browse” and select the PCP hotfix (.ppm) file that you have downloaded. Click “Install” to install the PCP hotfix. This may take a few minutes, depending on the amount of data that needs to be migrated.

Tip: During the hotfix installation, do not open or access the Patch connect plus tool via the browser. This may result in failure of the hotfix installation.

The installation of the hotfix takes about 20 to 30 minutes. Wait until the hotfix is fully installed. The message “Service Pack installed successfully” confirms the PCP hotfix is installed. Finally, click “Close” and then click “Exit” to exit the Update Manager tool. Right-click the Patch Connect Plus icon in the notification area of the Taskbar and choose Start Service.

You don’t have to restart the server that’s installed with the PCP service. Restarting the PCP service usually resolves the majority of problems. If that doesn’t work, you can restart the PCP server as the last step. Log in to the PCP console and check the build number to confirm the patch connect plus hotfix installation.

I hope this article helps you to install the hotfix for patch connect plus and keep it updated to latest build. Please let me know in the comments section if you need help with installing the hotfix for PCP.