Cannot Download Report Builder Application – SCCM SQL

One of my colleague told me that he cannot download report builder application. On his laptop he tried downloading report builder. I am referring to Microsoft SQL Server report builder application here. However a file was downloaded but that didn’t work. After several tries, that same file downloaded. The file name downloaded was something like ReportBuilder_3_0_0_0.application. The size of the downloaded file was 15.4 KB.

When that file was launched, it showed up the below error.

Error – Cannot Start Application

Cannot download the application. The application is missing required files. Contact application vendor for assistance.

Cannot Download Report Builder Application

Report Builder is a tool to create reports and shared datasets. In addition Report Builder provides data visualizations that include charts, maps, sparklines, and data bars. As always you can start Report Builder from a Reporting Services web portal. You can also download and install the report builder app. You can use either SQL Server Management Studio or Report Manager to manage Reporting Services reports.

Cannot Download Report Builder ApplicationWhen you click Details.. you would see something like this.

Below is a summary of the errors, details of these errors are listed later in the log.
Activation of ReportBuilder_3_0_0_0.application resulted in exception. Following failure messages were detected:
+ Downloading file:RptBuilder_3/MSReportBuilder.exe.manifest did not succeed.
+ Could not find a part of the path 'RptBuilder_3\MSReportBuilder.exe.manifest'.
No transaction error was detected.
Following errors were detected during this operation.
Downloading file:RptBuilder_3/MSReportBuilder.exe.manifest did not succeed.

How to Fix Cannot Download Report Builder Application

When you encounter an issue where you cannot download report builder application, you can try the following steps.

  1. First of all, always use Internet Explorer to connect to reports and download report builder. In my experience this issue is seen when you attempt to download report builder via Chrome or Firefox. In most cases using IE is the solution. If you are using internet explorer and still facing the same issue, proceed to step 2.
  2. Run the below command by opening command prompt as administrator. This command basically clears the local application cache. Download the report builder and run the app.
rundll32 dfshim CleanOnlineAppCache

Cannot Download Report Builder Application


  1. Thank for the tips. It works on IE, not on Chrome or Firefox.

  2. Thanks for tip! It works perfectly with IE.

  3. Avatar photo Rion ronald christian says:

    An error occurred within the report server database. This may be due to a connection failure, timeout or low disk condition within the database. (rsReportServerDatabaseErro

    Any idea of this error? please

  4. Merci, tu viens de me sauver beaucoup de temps!!

  5. Saved us a bunch of frustration. Thanks!

  6. Thanks it worked perfectly. Thank you so much

  7. Worked perfectly for the issue we were facing in our environment, thank you!!!

  8. Avatar photo prashanth N says:

    hi, Am getting the below error while generating report from sccm
    “The DefaultValue expression for the report parameter ‘UserTokenSIDs’ contains an error: A specified logon session does not exist. It may already have been terminated.

    So kindly help on this

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