Install SCOM 2019 / Operations Manager 2019

This post covers the steps to install SCOM 2019. This SCOM 2019 install guide should help you install and evaluate the product before deploying it in production. The latest SCOM release is version 2019 and I am excited about the features that it brings with it. System Center 2019 is now generally available and read this article to know about new features in SCOM 2019.

SCOM 2019 is a part of System Center 2019 suite. You can use operations manager 2019 to monitor health, capacity, and usage across applications, workloads, and infrastructure. A great tool to use in your infrastructure if you really understand what it can do.

In my production setup, we are still running the older version of SCOM. I will have to wait for business to approve the upgrade to Operations Manager version 2019. Maybe I will cover the steps to upgrade to SCOM 2019 in a separate post.

So for now I will be installing the SCOM 2019 in my lab setup. This will be a kind of SCOM 2019 install from scratch. I will be using the latest version of Windows Server 2019 to install operations manager 2019.

SCOM 2019 Upgrade Paths

If you are running an older version of SCOM, it is very important to know upgrade paths for SCOM 2019. This will give you an idea whether you can perform direct upgrade or if an intermediate upgrade is required.

  • Direct In-place Upgrade
  • Upgrade to a supported version

You can perform a direct in-place upgrade to SCOM 2019 if you are running any of the below versions of SCOM.

Current SCOM VersionUpgrade to SCOM 2019
SCOM 2016Yes
SCOM 1807Yes
SCOM 1801Yes

If your SCOM version isn’t listed in the above table, refer the below table.

Current SCOM VersionIntermediate UpgradeUpgrade to SCOM 2019
SCOM 2012 R2Upgrade to SCOM 2016Yes
SCOM 2012 R2Upgrade to SCOM 1801Yes

So if you are running SCOM 2012 R2, you can either upgrade to SCOM 1801 or SCOM 2016 and finally upgrade to SCOM 2019.

Operations Manager 2019 New Features

Before you download operations manager 2019, here is a list of new features in SCOM 2019. For a detailed description of each feature, read this article.

  • Improved HTML5 dashboards
  • Notification and subscription enhancement
  • Enhanced alert management for Monitor
  • Application Performance Monitoring Agent Scheduled Maintenance Mode
  • Service Map integration

Download SCOM 2019

If you are an MSDN subscriber or have access to VLSC portal, you should see the download option for SCOM 2019. You can also download the System Center Operations Manager 2019 from Microsoft evaluation center.

Deploying System Center Operations Manager

One of the interesting thing about deploying SCOM is the way you prefer to install the features. The features of Operations Manager can be either installed on a single server or distributed over several servers.

In the past my SCOM install guides, I have installed the features on single server rather than installing it on separate servers (distributed deployment). There should be no problem if you install all features on a single server.

However when it comes to deploying the SCOM in your enterprise, you can go with your own choice.

As per Microsoft you can deploy Operations Manager in two ways

  • Single Server Deployment of Operations Manager
  • Distributed Deployment of Operations Manager

In this post I will be going with “all-in-one” installation, where all features are loaded on a single server.

SCOM Accounts

While installing SCOM you will be prompted for three accounts.

  • The management server action account.
  • The System Center Configuration service and System Center Data Access service account.
  • Data Warehouse Write account.

In Operations Manager, you can use the same account for the System Center Configuration and System Center Data Access service services.

Note – If you create a specific account for installation, remember that this account must be a member of the sysadmin server role for Microsoft SQL Server, but also have access to the master database.

For my SCOM 2019 installation in lab setup, I am going to use just one account. This is going to make my task easy. If you are looking to create SCOM accounts for different services, read this article.

SCOM 2019 System Requirements

Now we shall see what are the important prerequisites before you install SCOM 2019 in your setup. Every feature comes with requirements, hence it is impossible to cover them in this post. For complete info on prerequisites per SCOM feature, do read this article.

If you are installing SCOM 2019 for the first time in your setup, below points are valid.

  • There is no domain functional level requirement.
  • Operations Manager does not have a forest functional level requirement.
  • Supported Server OS – Windows Server 2016 (Standard, DataCenter), Windows Server 2019 (Standard, DataCenter)
  • SQL Server Requirements – SQL Server 2016 (Ent, Std), SQL Server 2017 (Std, Ent).
  • While installing SQL server, ensure the collation is SQL_Latin1_General_CP1_CI_AS.
  • Supported deployments – Microsoft Azure, Virtual Machines, Physical Servers.
  • For hardware requirements, read this article.

Installing SCOM 2019 Prerequisites

Before you install Operations Manager 2019, you need to ensure your setup supports the installation.

Install Server OS

As as first step, ensure you are using a supported server OS for installing SCOM 2019. Install Windows Server OS (2016/2019). Join the server to the domain. Ensure it is installed with latest updates and perform a server reboot if it’s required.

IIS Prerequisites

In the next step we will install IIS on the server. This server is also a management server that will host a web console.

To specify the source path, mount the Windows Server ISO file and note down the sxs path. Run the PowerShell as Administrator and run the below command. Restart the Server after installing the prerequisites.

Add-WindowsFeature NET-WCF-HTTP-Activation45,Web-Static-Content,Web-Default-Doc,Web-Dir-Browsing,Web-Http-Errors,Web-Http-Logging,Web-Request-Monitor,Web-Filtering,Web-Stat-Compression,Web-Mgmt-Console,Web-Metabase,Web-Asp-Net,Web-Windows-Auth  -Restart -Source D:\Sources\sxs

Web Console Prerequisites

Install Microsoft System CLR Types for SQL Server 2014

The Microsoft System CLR types for SQL server is a prerequisite for the Report Viewer controls. Download it here and install it.

Run the installer and click Next.

Install Microsoft System CLR Types for SQL Server 2014

Accept the license agreement and click Install.

Install Microsoft System CLR Types for SQL Server 2014

Click Finish.

Install Microsoft System CLR Types for SQL Server 2014

Install Microsoft Report Viewer 2015 Runtime

In the next step install Microsoft report viewer 2015 runtime. Download it from here.

Run the installer and click Next on welcome screen.

Install Microsoft Report Viewer 2015 Runtime

Accept the license agreement and click Install.

Install Microsoft Report Viewer 2015 Runtime

Click Finish.

Install Microsoft Report Viewer 2015 Runtime

Install SQL Server for SCOM 2019

In my lab setup I will be installing SQL Server 2017 enterprise edition. I am installing the SQL on the same server i.e. our SCOM server.

Mount the SQL server 2017 ISO file and run the setup as administrator. Click Installation on the left pane. On the right pane click New SQL Server stand-alone installation or add features to an existing installation.

install SQL server for SCOM 2019

Ignore the firewall warning for now. Click Next.

install SQL server for SCOM 2019

Select the following instance features :-

  • Database Engine Services
  • Full-Text and Semantic Extractions for Search

Click Next.

SQL features for SCOM

I am selecting default instance here. Click Next.

Default SQL database

Specify the Service Accounts. Click Next.

SQL Server Accounts

Ensure the SQL server collation is SQL_Latin1_General_CP1_CI_AS. Click Next.

SQL Server Collation

Select the authentication mode. Click Add Current user and click Next.

SQL Server Installation for SCOM

Click Install.

SQL Server Installation for SCOM

The SQL server installation for SCOM 2019 is complete.

SCOM 2019 SQL install

Install Microsoft SQL Server Management Studio

Click this link to download the latest version of SQL Server management studio. Run the installer. On the Welcome screen, click Install.

Install Microsoft SQL Server Management Studio

The installation requires restart. So click Restart button.

Install Microsoft SQL Server Management Studio

Install Microsoft SQL Server 2017 Reporting Services

Reporting services are not included with SQL 2017 installation. Hence you must download reporting services manually and install it on the server.

To download the latest version of Microsoft SQL Server 2017 Reporting Services, click here. Run the installer and on the welcome page, click Install Reporting Services.

Install Microsoft SQL Server 2017 Reporting Services

Choose either a free edition or enter the product key if you have one. Click Next.

Install Microsoft SQL Server 2017 Reporting Services

Accept the license terms and click Install.

Install Microsoft SQL Server 2017 Reporting Services

Select Install Reporting Services only and click Next.

Install Microsoft SQL Server 2017 Reporting Services

Leave the install location to default and click Install.

Install Microsoft SQL Server 2017 Reporting Services

The setup is completed. We will now configure the report server. Click Restart.

Install Microsoft SQL Server 2017 Reporting Services

SCOM 2019 Reporting Services Configuration

It is important that you configure the reporting services before you install SCOM 2019. With SQL 2014 reporting services was included along with installation. But with SQL 2017 you must configure the reporting services manually.

Launch the Reporting Server Configuration Manager. Click Connect.
scom reporting services configuration

Click Service Account on the left pane and select Use another account. Specify an account to run the report server service. Click Apply.

scom reporting services configuration

Select Database on the left pane. Now select Change Database.

scom reporting services configuration

There is no report server database. We will create one using Create a new report server database option.

scom reporting services configuration

Specify the account to connect to database server. Click Test Connection to see if the account can connect to database server. Click Next.

scom reporting services configuration

The database name is ReportServer, click Next.

scom reporting services configuration

Specify the credentials for report server to connect to report server database. Click Next.

scom reporting services configuration

Click Finish.

scom reporting services configuration

Now the Report Server Database can be seen.

scom reporting services configuration

Click Web Service URL and click the Report Server web service URL. This link opens in the default browser and if the reporting services configuration is correct, you should see the one shown in below screenshot.

scom reporting services configuration

Extract SCOM 2019 / Operations Manager 2019

To extract SCOM 2019 / Operations Manager 2019

  • Mount the Operations Manager ISO.
  • Run the SCOM 2019 application.
  • On the SCOM setup wizard click Next.

Extract Operations Manager 2019

Choose the drive and folder so that setup will extract System Center Operations Manager 2019. Click Next.

Extract Operations Manager 2019

In the next step click Extract.

Extract Operations Manager 2019

Click Finish.

Extract Operations Manager 2019

Install SCOM 2019 / Operations Manager 2019

To install SCOM 2019 / Operations Manager 2019

  • Go to the folder where you extracted the SCOM 2019 installation files.
  • Run the SCOM 2019 setup.
  • On the setup screen, click Install.

I am going to install all the features on this server. Select the below features and click Next.

  • Management Server
  • Operations console
  • Web console
  • Reporting Server

Select Operations Manager 2019 features

Click Next.

Install SCOM 2019

All SCOM 2019 prerequisites have passed. Click Next.

Install OM 2019

You need to specify an installation option.

  • Create first Management server in a new management group.
  • Add a Management server to an existing management group.

Select the first option and specify Management group name. Click Next.

Create Management Group

Accept the license terms and click Next.

Install Operations Manager 2019

Configure operational database

  • Specify Server name and instance name
  • SQL server port – 1433
  • Database name – OperationsManager
  • Database size – 1000 MB

Click Next.

Install Operations Manager 2019

Configure Data Warehouse database

  • Specify Server name and instance name
  • SQL server port – 1433
  • Database name – OperationsManagerDW
  • Database size – 1000 MB

Click Next.

Install Operations Manager 2019

The SQL server instance for reporting services is populated automatically. Click Next.

Install Operations Manager 2019

Select Default Web Site and click Next.

Install Operations Manager 2019

Select Mixed Authentication and click Next.

Install Operations Manager 2019

I will be using a single account scomadmin for all services. I will enter the same account in all boxes and click Next.

Install Operations Manager 2019

Verify the settings on Installation Summary page and click Install.

Install SCOM 2019

The SCOM 2019 installation is complete. Click Close.

SCOM 2019 Installation

To check the installed SCOM version, open the Operations Manager console.

Click Help > About. That should show the installed SCOM version which 2019 in our case.

SCOM 2019 Version Check

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Ranjeet N

Just one more question, can scom agent and SCCM agent sit on one server ?. Any issues with that ?

Ranjeet N

Amazing guide. Your guides are always awesome and I am big fan of your blog.

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