Prajwal Desai
SCCM | ConfigMgr | Azure | Intune | Tech

Lync Recorded session shows pending status

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Last week one of my colleague experienced a weird issue with Lync recording manager. He informed me that his Lync Recorded session shows pending status. This guy attempted to record a conference in Lync 2013. Upon the completion of conference, there were no audio or video files populated in C:\Users\Username\Video\Lync Recordings folder. Now that’s the folder path where Lync recorded videos are stored.

Furthermore upon opening the Lync Recording Manager, he saw the Lync recorded session showed pending status. The size showed 0 MB and length of the session showed 00:00:00. From within Recording Manager, you can play recordings, rename recordings or create a video format that you can share with others. However all these options were greyed out.

Lync Recorded session shows pending status When you’re in Lync conversation, you can start recording provided the participant’s organization allows you to record. When you stop recording, Lync automatically saves the recording. By default the recordings are saved on your computer. The folder path is C:\Users\<your user name>\Lync Recordings.

After checking multiple Lync forums, it was advised to wait until the status changes from pending to completed. However in this case the status showed pending for long time and video was never published. The resolution to this issue is really crazy.

Fix for Lync Recorded session shows pending status

After further investigation, I found that the laptop was running on battery power. When the mouse was hovered on pending status, the message said “Pending was paused to save power, plug in to continue“. As soon as the AC adapter was connected, the publishing of video started immediately.

Probably the recorded sessions weren’t published because Lync prefers to do the publishing only when the laptop is connected to AC adapter. It could also be due to the fact that the publishing a video resources lot of CPU resources.

Lync Recorded session shows pending status

  • Thanks for this piece. I was going nuts with the recording status at Pending for a really long time. The minute i plugged my charger in, it starting moving. Thanks a ton!

  • Thanks a lot I almost thought I had lost the recording of one of my most important meetings. Poor from Microsoft though.

  • You just literally saved my life!
    Thanks for this article, I’ve been sitting and waiting for recording to change status for loooong time :D

  • I delivered an important session in skype big event. There were 390+ participants. We had a very good interactive session. And as summary mail i was about to give link to download recording of the session when I encountered the same issue; Status as “Pending”.
    I got this fix on a very first link on Google It worked immediately. Thanks a lot!!
    It was great catch..

  • Hi Prajwal, the recording status bar is not showing any status and it is a blank. Please advise me on the fix

  • Oh man, you just SAVED MY ASS or at least reputation. I thought I lost my 1,5 hour meeting record where I promised to distribute it to all participants (93!!!). Whew, once again THANK YOU!!!

  • Thanks a ton , Prajwal. It worked .I faced this weird issue. As soon as the AC adapter was connected, the publishing of video started immediately. Was just not able to figure out.

  • Its insane that you dont get any further info about this directly in skype. Thanks for posting this. Like many other i too got a real sacare but it was resolved after plugging in the charger.

  • Thanks man, you da best! You saved my skin! If I may, in your description of yourself, you have a small typo: ” and I have been working in the IT for over 8 years” I think that “the” between “in” and “IT” is redundant. y

  • THANKS! Even when my computer was almost full charged, as soon as I plugged in the power cord the status changed and the process was finished! It’s something that never cross my mind during troubleshooting. Thanks for the tip!

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