Lync

Lync Recorded session shows pending status

Last week one of my colleague experienced a weird issue with Lync recording manager. He informed me that his Lync Recorded session shows pending status. This guy attempted to record a conference in Lync 2013. Upon the completion of conference, there were no audio or video files populated in C:\Users\Username\Video\Lync Recordings folder. Now that’s the folder path where Lync recorded videos are stored.

Furthermore upon opening the Lync Recording Manager, he saw the Lync recorded session showed pending status. The size showed 0 MB and length of the session showed 00:00:00. From within Recording Manager, you can play recordings, rename recordings or create a video format that you can share with others. However all these options were greyed out.

Lync Recorded session shows pending status When you’re in Lync conversation, you can start recording provided the participant’s organization allows you to record. When you stop recording, Lync automatically saves the recording. By default the recordings are saved on your computer. The folder path is C:\Users\<your user name>\Lync Recordings.

After checking multiple Lync forums, it was advised to wait until the status changes from pending to completed. However in my case the status showed pending for long time and video was never published. The resolution to this issue is really crazy and you can read the comments section to find out it worked well for so many.

Fix for Lync Recorded session shows pending status

After further investigation, I found that the laptop was running on battery power. When the mouse was hovered on pending status, the message said “Pending was paused to save power, plug in to continue“. As soon as the AC adapter was connected, the publishing of video started immediately.

Probably the recorded sessions weren’t published because Lync prefers to do the publishing only when the laptop is connected to AC adapter. It could also be due to the fact that the publishing a video resources lot of CPU resources.

Lync Recorded session shows pending status

Prajwal Desai

Hi, I am Prajwal Desai. For last few years I have been working on multiple technologies such as SCCM / Configuration Manager, Intune, Azure, Security etc. I created this site so that I can share valuable information with everyone.

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151 Comments

  1. Thank you so much for this information i got a relief now as i recorded a critical session and i got panicked but thanks to you again

  2. Wow. What an informative and simple article you provided. I appreciate it. Before, I tried Acethinker Screen Grabber Pro to record Lync sessions. But I will definitely try the tip you provided. Thank you so much!

  3. Thanks for this really helpful article 🙂
    I also remember that it once didn’t work because of some internet network issues that I used to have.

  4. You are right, same thing happened to me as well and using same process I am able to get my recording. Thanks a lot for your blog, it helped me to get of that weird thing.

  5. Thank you so much… you saved my life … I wonder how bad it would have been if i had lost the recording.. Cheers !!!!

  6. Thanks. This really helped me. I was worried that I lost the recording. Glad I found this page.

  7. This was Very Useful. Happened to me and I am glad that I foud this link and it worked as it said. I did not believe at first but Yeah it Worked !!!

  8. It worked!! Thanks a lot, i was freaking out with that “pending” status. The moment i plugged in, it started saving the file. Thanks again!

  9. Thanks for this piece. I was going nuts with the recording status at Pending for a really long time. The minute i plugged my charger in, it starting moving. Thanks a ton!

  10. Thanks a lot I almost thought I had lost the recording of one of my most important meetings. Poor from Microsoft though.

      1. I got same issue even battery is full charged. But I am able to publish file by closing the cheating box

  11. Oh Thank you for letting me know! Once I plugged in my computer – the video is publishing like a dream.

  12. You just literally saved my life!
    Thanks for this article, I’ve been sitting and waiting for recording to change status for loooong time 😀

  13. I delivered an important session in skype big event. There were 390+ participants. We had a very good interactive session. And as summary mail i was about to give link to download recording of the session when I encountered the same issue; Status as “Pending”.
    I got this fix on a very first link on Google It worked immediately. Thanks a lot!!
    It was great catch..

  14. Hi Prajwal, the recording status bar is not showing any status and it is a blank. Please advise me on the fix

  15. Oh man, you just SAVED MY ASS or at least reputation. I thought I lost my 1,5 hour meeting record where I promised to distribute it to all participants (93!!!). Whew, once again THANK YOU!!!

  16. Thanks a ton , Prajwal. It worked .I faced this weird issue. As soon as the AC adapter was connected, the publishing of video started immediately. Was just not able to figure out.

  17. Its insane that you dont get any further info about this directly in skype. Thanks for posting this. Like many other i too got a real sacare but it was resolved after plugging in the charger.

  18. Thanks man, you da best! You saved my skin! If I may, in your description of yourself, you have a small typo: ” and I have been working in the IT for over 8 years” I think that “the” between “in” and “IT” is redundant. y

  19. THANKS! Even when my computer was almost full charged, as soon as I plugged in the power cord the status changed and the process was finished! It’s something that never cross my mind during troubleshooting. Thanks for the tip!

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