Lync Recorded session shows pending status

Last week one of my colleague experienced a weird issue with Lync recording manager. He informed me that his Lync Recorded session shows pending status. This guy attempted to record a conference in Lync 2013. Upon the completion of conference, there were no audio or video files populated in C:\Users\Username\Video\Lync Recordings folder. Now that’s the folder path where Lync recorded videos are stored.

Furthermore upon opening the Lync Recording Manager, he saw the Lync recorded session showed pending status. The size showed 0 MB and length of the session showed 00:00:00. From within Recording Manager, you can play recordings, rename recordings or create a video format that you can share with others. However all these options were greyed out.

Lync Recorded session shows pending status When you’re in Lync conversation, you can start recording provided the participant’s organization allows you to record. When you stop recording, Lync automatically saves the recording. By default the recordings are saved on your computer. The folder path is C:\Users\<your user name>\Lync Recordings.

After checking multiple Lync forums, it was advised to wait until the status changes from pending to completed. However in my case the status showed pending for long time and video was never published. The resolution to this issue is really crazy and you can read the comments section to find out it worked well for so many.

Fix for Lync Recorded session shows pending status

After further investigation, I found that the laptop was running on battery power. When the mouse was hovered on pending status, the message said “Pending was paused to save power, plug in to continue“. As soon as the AC adapter was connected, the publishing of video started immediately.

Probably the recorded sessions weren’t published because Lync prefers to do the publishing only when the laptop is connected to AC adapter. It could also be due to the fact that the publishing a video resources lot of CPU resources.

Lync Recorded session shows pending status

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Sree
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Sree

Yes plugging AC adopter created file . Thanks for sharing this.

Samarendra
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Samarendra

You are right, same thing happened to me as well and using same process I am able to get my recording. Thanks a lot for your blog, it helped me to get of that weird thing.

manu
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manu

Worked for me! thanks a lot

Swarnendu
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Swarnendu

Thank you so much. You are awesome!!!

Umme
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Umme

Thank you so much… you saved my life … I wonder how bad it would have been if i had lost the recording.. Cheers !!!!

Sumy Koshy
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Sumy Koshy

Thanks. This really helped me. I was worried that I lost the recording. Glad I found this page.

Victor D
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Victor D'Sa

This was Very Useful. Happened to me and I am glad that I foud this link and it worked as it said. I did not believe at first but Yeah it Worked !!!

Jerome
Guest
Jerome

It worked!! Thanks a lot, i was freaking out with that “pending” status. The moment i plugged in, it started saving the file. Thanks again!

shanthibhushan
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shanthibhushan

lol..it worked..its so crazy to think so..

Leesha
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Leesha

Lol..It worked. Thank you so much.

Roshan
Guest
Roshan

i plugged in and it started to save the recordings lol! thanks a lot!

nithya
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nithya

perfect !!!thank yu

sava
Guest
sava

πŸ˜€ πŸ˜€ πŸ˜€ LOL , plugged in the power cord and it started the encoding….. damn, that’s awkward

Sagar
Guest
Sagar

Thank you, saved me an hour or two!

firstname lastname
Guest
firstname lastname

thanks, this helped.

kavita
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kavita

boss you rocked
thanks it worked

Venkateswarlu Konjeti
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Venkateswarlu Konjeti

Thank you very much. Worked as expected after connecting to power.

Miriam
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Miriam

I would never think such a thing, thanks!!

Anthony Ramos
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Anthony Ramos

Very helpful indeed. Thanks for this.

Niels Tempelaars
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Niels Tempelaars

Brilliant!

ine
Guest
ine

Eternal thanks for this!

Parag
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Parag

Thanks a lot, Helped & worked immediately.

Luke
Guest
Luke

This is really helpful, helped solve my issue immediately. Thanks

Rodrigo
Guest
Rodrigo

Thank you!

Kather Rafi
Guest
Kather Rafi

Thanks prajwaldesai, its a good info, atleast microsoft must include this in the skype recording manager.

RD
Guest
RD

Thanks for this piece. I was going nuts with the recording status at Pending for a really long time. The minute i plugged my charger in, it starting moving. Thanks a ton!

Prannoy Kumar K
Guest
Prannoy Kumar K

Thanks a lot I almost thought I had lost the recording of one of my most important meetings. Poor from Microsoft though.

Rajesh
Guest
Rajesh

Thanks alot!! it worked.

supriti sawant
Guest
supriti sawant

thanks for this great tip and it saved my day πŸ™‚ appreciate your help.

Gil
Guest
Gil

Great Tip, I was worried for a minute before finding this

Maria
Guest
Maria

Oh Thank you for letting me know! Once I plugged in my computer – the video is publishing like a dream.

RaΓΊl
Guest
RaΓΊl

You make the world a better place to live! Thanks Hero!

Sandrine
Guest
Sandrine

Hero!

Olga
Guest
Olga

You just literally saved my life!
Thanks for this article, I’ve been sitting and waiting for recording to change status for loooong time πŸ˜€

Ashwinee Tijare
Guest
Ashwinee Tijare

I delivered an important session in skype big event. There were 390+ participants. We had a very good interactive session. And as summary mail i was about to give link to download recording of the session when I encountered the same issue; Status as “Pending”.
I got this fix on a very first link on Google It worked immediately. Thanks a lot!!
It was great catch..

Ramprasad
Guest
Ramprasad

Hi Prajwal, the recording status bar is not showing any status and it is a blank. Please advise me on the fix

Salah
Guest
Salah

Good catch!
Looks like I’m not the only one!

OfficeSkyper
Guest
OfficeSkyper

Exactly what I wanted. This is the top result in Google for a reason.

standa zapata
Guest
standa zapata

brilliant /s
it works, thanks

Anton T
Guest
Anton T

very helpful!

Kyris
Guest
Kyris

Thank you! I can’t say that enough! I save the file and you save me!

Mato
Guest
Mato

Oh man, you just SAVED MY ASS or at least reputation. I thought I lost my 1,5 hour meeting record where I promised to distribute it to all participants (93!!!). Whew, once again THANK YOU!!!

Narendra
Guest
Narendra

yes.. thank you.. πŸ™‚

Carolyn
Guest
Carolyn

Thank You! You saved me a minor heart attack πŸ™‚

Suman
Guest
Suman

1000 Likes…what a solution.

Chandra
Guest
Chandra

Thanks a ton , Prajwal. It worked .I faced this weird issue. As soon as the AC adapter was connected, the publishing of video started immediately. Was just not able to figure out.

vijaya
Guest
vijaya

Thanks for solution it’s worked for me πŸ™‚

Aditya
Guest
Aditya

Prajwal ur awesome !!

Neha
Guest
Neha

Thank you Prajwal.. Its actually crazy.. But was really helpful..

n
Guest
n

Its insane that you dont get any further info about this directly in skype. Thanks for posting this. Like many other i too got a real sacare but it was resolved after plugging in the charger.

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