Lync Recorded session shows pending status

Last week one of my colleague experienced a weird issue with Lync recording manager. He informed me that his Lync Recorded session shows pending status. This guy attempted to record a conference in Lync 2013. Upon the completion of conference, there were no audio or video files populated in C:\Users\Username\Video\Lync Recordings folder. Now that’s the folder path where Lync recorded videos are stored.

Furthermore upon opening the Lync Recording Manager, he saw the Lync recorded session showed pending status. The size showed 0 MB and length of the session showed 00:00:00. From within Recording Manager, you can play recordings, rename recordings or create a video format that you can share with others. However all these options were greyed out.

Lync Recorded session shows pending status When youโ€™re in Lync conversation, you can start recording provided the participantโ€™s organization allows you to record. When you stop recording, Lync automatically saves the recording. By default the recordings are saved on your computer. The folder path is C:\Users\<your user name>\Lync Recordings.

After checking multiple Lync forums, it was advised to wait until the status changes from pending to completed. However in this case the status showed pending for long time and video was never published. The resolution to this issue is really crazy.

Fix for Lync Recorded session shows pending status

After further investigation, I found that the laptop was running on battery power. When the mouse was hovered on pending status, the message said “Pending was paused to save power, plug in to continue“. As soon as the AC adapter was connected, the publishing of video started immediately.

Probably the recorded sessions weren’t published because Lync prefers to do the publishing only when the laptop is connected to AC adapter. It could also be due to the fact that the publishing a video resources lot of CPU resources.

Lync Recorded session shows pending status

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Venkateswarlu Konjeti
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Venkateswarlu Konjeti

Thank you very much. Worked as expected after connecting to power.

Miriam
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Miriam

I would never think such a thing, thanks!!

Anthony Ramos
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Anthony Ramos

Very helpful indeed. Thanks for this.

Niels Tempelaars
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Niels Tempelaars

Brilliant!

ine
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ine

Eternal thanks for this!

Parag
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Parag

Thanks a lot, Helped & worked immediately.

Luke
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Luke

This is really helpful, helped solve my issue immediately. Thanks

Rodrigo
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Rodrigo

Thank you!

Kather Rafi
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Kather Rafi

Thanks prajwaldesai, its a good info, atleast microsoft must include this in the skype recording manager.

RD
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RD

Thanks for this piece. I was going nuts with the recording status at Pending for a really long time. The minute i plugged my charger in, it starting moving. Thanks a ton!

Prannoy Kumar K
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Prannoy Kumar K

Thanks a lot I almost thought I had lost the recording of one of my most important meetings. Poor from Microsoft though.

Rajesh
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Rajesh

Thanks alot!! it worked.

supriti sawant
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supriti sawant

thanks for this great tip and it saved my day ๐Ÿ™‚ appreciate your help.

Gil
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Gil

Great Tip, I was worried for a minute before finding this

Maria
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Maria

Oh Thank you for letting me know! Once I plugged in my computer – the video is publishing like a dream.

Raรบl
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Raรบl

You make the world a better place to live! Thanks Hero!

Sandrine
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Sandrine

Hero!

Olga
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Olga

You just literally saved my life!
Thanks for this article, I’ve been sitting and waiting for recording to change status for loooong time ๐Ÿ˜€

Ashwinee Tijare
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Ashwinee Tijare

I delivered an important session in skype big event. There were 390+ participants. We had a very good interactive session. And as summary mail i was about to give link to download recording of the session when I encountered the same issue; Status as “Pending”.
I got this fix on a very first link on Google It worked immediately. Thanks a lot!!
It was great catch..

Ramprasad
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Ramprasad

Hi Prajwal, the recording status bar is not showing any status and it is a blank. Please advise me on the fix

Salah
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Salah

Good catch!
Looks like I’m not the only one!

OfficeSkyper
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OfficeSkyper

Exactly what I wanted. This is the top result in Google for a reason.

standa zapata
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standa zapata

brilliant /s
it works, thanks

Anton T
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Anton T

very helpful!

Kyris
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Kyris

Thank you! I can’t say that enough! I save the file and you save me!

Mato
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Mato

Oh man, you just SAVED MY ASS or at least reputation. I thought I lost my 1,5 hour meeting record where I promised to distribute it to all participants (93!!!). Whew, once again THANK YOU!!!

Narendra
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Narendra

yes.. thank you.. ๐Ÿ™‚

Carolyn
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Carolyn

Thank You! You saved me a minor heart attack ๐Ÿ™‚

Suman
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Suman

1000 Likes…what a solution.

Chandra
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Chandra

Thanks a ton , Prajwal. It worked .I faced this weird issue. As soon as the AC adapter was connected, the publishing of video started immediately. Was just not able to figure out.

vijaya
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vijaya

Thanks for solution it’s worked for me ๐Ÿ™‚

Aditya
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Aditya

Prajwal ur awesome !!

Neha
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Neha

Thank you Prajwal.. Its actually crazy.. But was really helpful..

n
Guest
n

Its insane that you dont get any further info about this directly in skype. Thanks for posting this. Like many other i too got a real sacare but it was resolved after plugging in the charger.

KOSI
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KOSI

Unbelievable! it actually works!

Nilesh
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Nilesh

Pending was paused to save power, plug in to continue … good eye..:)

Genevieve
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Genevieve

Thank you – worked for me too!

Abdelghani
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Abdelghani

Thanks Prajwal!

Ramesh
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Ramesh

Vow , crazy but works. Thanks a ton

Ramesh
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Ramesh

Vow , crazy but works

Alexandra Hatfield
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Alexandra Hatfield

Worked for me. Thank you!

Domnic
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Domnic

Thank you Prajwal, would have been difficult figuring this on out on my own

Nikhita
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Nikhita

It was really helpful. Thanks!

Fernando
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Fernando

You diserve the nobel price, my friend, thank you

Wasnaa
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Wasnaa

THANK YOU SOOO MUCH!!! THAT SAVED MY PROJECT TODAY!!!!

Srini
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Srini

Most useful solution ever read/ heard. Thanks a lot.

Ganapathy KR
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Ganapathy KR

You are a legend. Thanks for the resolution.

Mike
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Mike

Like you said solution given for this one is Crazy, but it’s true man… Cheers..

Raj
Guest
Raj

awesome.. frightened that i might have lost the important recording

Pankaj
Guest
Pankaj

Wow u just saved our day. What a helpful reply.

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