Lync Recorded session shows pending status

Last week one of my colleague experienced a weird issue with Lync recording manager. He informed me that his Lync Recorded session shows pending status. This guy attempted to record a conference in Lync 2013. Upon the completion of conference, there were no audio or video files populated in C:\Users\Username\Video\Lync Recordings folder. Now that’s the folder path where Lync recorded videos are stored.

Furthermore upon opening the Lync Recording Manager, he saw the Lync recorded session showed pending status. The size showed 0 MB and length of the session showed 00:00:00. From within Recording Manager, you can play recordings, rename recordings or create a video format that you can share with others. However all these options were greyed out.

Lync Recorded session shows pending status When you’re in Lync conversation, you can start recording provided the participant’s organization allows you to record. When you stop recording, Lync automatically saves the recording. By default the recordings are saved on your computer. The folder path is C:\Users\<your user name>\Lync Recordings.

After checking multiple Lync forums, it was advised to wait until the status changes from pending to completed. However in my case the status showed pending for long time and video was never published. The resolution to this issue is really crazy and you can read the comments section to find out it worked well for so many.

Fix for Lync Recorded session shows pending status

After further investigation, I found that the laptop was running on battery power. When the mouse was hovered on pending status, the message said “Pending was paused to save power, plug in to continue“. As soon as the AC adapter was connected, the publishing of video started immediately.

Probably the recorded sessions weren’t published because Lync prefers to do the publishing only when the laptop is connected to AC adapter. It could also be due to the fact that the publishing a video resources lot of CPU resources.

Lync Recorded session shows pending status

152 Comments

  1. Avatar photo Payal Jawaria says:

    Yes, it definitely works !!

  2. Avatar photo Dujendra Dubey says:

    Thank you so much for this information i got a relief now as i recorded a critical session and i got panicked but thanks to you again

  3. This word!! Thanks so much πŸ™‚

  4. Avatar photo Mahesh Mohangekar says:

    Thank you so much Prajwal !! It worked ….

  5. Avatar photo John Enriquez says:

    Wow. What an informative and simple article you provided. I appreciate it. Before, I tried Acethinker Screen Grabber Pro to record Lync sessions. But I will definitely try the tip you provided. Thank you so much!

  6. Thank you so much for the simple trick to solve the issue …thanks a lot

  7. Lol. Didn’t expect it to be this simple. Thanks a lot Prajwal!

  8. Avatar photo suman pandit says:

    Thanks a lot!! It worked

  9. perfect solution! pending status changed in the moment i connected the AC adaptor.

  10. Avatar photo Jaanis Petke says:

    Thanks for help! Works like a Buick!

  11. thanks a lot for the info!

  12. Thanks for this,..really helpful

  13. Thank you so much..!

  14. Thanks for this really helpful article πŸ™‚
    I also remember that it once didn’t work because of some internet network issues that I used to have.

  15. Avatar photo Priyanka Shanmugam says:

    Oh my god..You saved my work…Thanks Man

  16. Avatar photo Saumya Shrivastava says:

    Thanks for this man!!

  17. Avatar photo Vivek Wadhawan says:

    I have Status Warning in My Skype Recording Manager, what could be the issue ?

    Thanks in Advance

  18. Thank you for sharing your findings!

  19. Avatar photo Shailesh Shetty says:

    Thanks for this!!

  20. Avatar photo Armando S says:

    It really works as crazy as it sounds, Thank you!!!

  21. Thank you Prajwal! I was totally lost on what to do.

  22. Yes plugging AC adopter created file . Thanks for sharing this.

  23. Avatar photo Samarendra says:

    You are right, same thing happened to me as well and using same process I am able to get my recording. Thanks a lot for your blog, it helped me to get of that weird thing.

  24. Worked for me! thanks a lot

  25. Avatar photo Swarnendu says:

    Thank you so much. You are awesome!!!

  26. Thank you so much… you saved my life … I wonder how bad it would have been if i had lost the recording.. Cheers !!!!

  27. Avatar photo Sumy Koshy says:

    Thanks. This really helped me. I was worried that I lost the recording. Glad I found this page.

  28. Avatar photo Victor D'Sa says:

    This was Very Useful. Happened to me and I am glad that I foud this link and it worked as it said. I did not believe at first but Yeah it Worked !!!

  29. It worked!! Thanks a lot, i was freaking out with that “pending” status. The moment i plugged in, it started saving the file. Thanks again!

  30. Avatar photo shanthibhushan says:

    lol..it worked..its so crazy to think so..

  31. Lol..It worked. Thank you so much.

  32. i plugged in and it started to save the recordings lol! thanks a lot!

  33. πŸ˜€ πŸ˜€ πŸ˜€ LOL , plugged in the power cord and it started the encoding….. damn, that’s awkward

  34. Thank you, saved me an hour or two!

  35. Avatar photo firstname lastname says:

    thanks, this helped.

  36. boss you rocked
    thanks it worked

  37. Avatar photo Venkateswarlu Konjeti says:

    Thank you very much. Worked as expected after connecting to power.

  38. I would never think such a thing, thanks!!

  39. Avatar photo Anthony Ramos says:

    Very helpful indeed. Thanks for this.

  40. Eternal thanks for this!

  41. Thanks a lot, Helped & worked immediately.

  42. This is really helpful, helped solve my issue immediately. Thanks

  43. Avatar photo Kather Rafi says:

    Thanks prajwaldesai, its a good info, atleast microsoft must include this in the skype recording manager.

  44. Thanks for this piece. I was going nuts with the recording status at Pending for a really long time. The minute i plugged my charger in, it starting moving. Thanks a ton!

  45. Avatar photo Prannoy Kumar K says:

    Thanks a lot I almost thought I had lost the recording of one of my most important meetings. Poor from Microsoft though.

  46. Thanks alot!! it worked.

  47. Avatar photo supriti sawant says:

    thanks for this great tip and it saved my day πŸ™‚ appreciate your help.

  48. Great Tip, I was worried for a minute before finding this

      1. Avatar photo Hemal Patel says:

        I got same issue even battery is full charged. But I am able to publish file by closing the cheating box

  49. Oh Thank you for letting me know! Once I plugged in my computer – the video is publishing like a dream.

  50. You make the world a better place to live! Thanks Hero!

  51. You just literally saved my life!
    Thanks for this article, I’ve been sitting and waiting for recording to change status for loooong time πŸ˜€

  52. Avatar photo Ashwinee Tijare says:

    I delivered an important session in skype big event. There were 390+ participants. We had a very good interactive session. And as summary mail i was about to give link to download recording of the session when I encountered the same issue; Status as “Pending”.
    I got this fix on a very first link on Google It worked immediately. Thanks a lot!!
    It was great catch..

  53. Avatar photo Ramprasad says:

    Hi Prajwal, the recording status bar is not showing any status and it is a blank. Please advise me on the fix

  54. Good catch!
    Looks like I’m not the only one!

  55. Avatar photo OfficeSkyper says:

    Exactly what I wanted. This is the top result in Google for a reason.

  56. Avatar photo standa zapata says:

    brilliant /s
    it works, thanks

  57. Thank you! I can’t say that enough! I save the file and you save me!

  58. Oh man, you just SAVED MY ASS or at least reputation. I thought I lost my 1,5 hour meeting record where I promised to distribute it to all participants (93!!!). Whew, once again THANK YOU!!!

  59. yes.. thank you.. πŸ™‚

  60. Thank You! You saved me a minor heart attack πŸ™‚

  61. 1000 Likes…what a solution.

      1. Something similar , google sent me directly to your page πŸ™‚ , Cheers for good work.

  62. Thanks a ton , Prajwal. It worked .I faced this weird issue. As soon as the AC adapter was connected, the publishing of video started immediately. Was just not able to figure out.

  63. Thanks for solution it’s worked for me πŸ™‚

  64. Prajwal ur awesome !!

  65. Thank you Prajwal.. Its actually crazy.. But was really helpful..

  66. Its insane that you dont get any further info about this directly in skype. Thanks for posting this. Like many other i too got a real sacare but it was resolved after plugging in the charger.

  67. Unbelievable! it actually works!

  68. Pending was paused to save power, plug in to continue … good eye..:)

  69. Avatar photo Genevieve says:

    Thank you – worked for me too!

  70. Vow , crazy but works. Thanks a ton

  71. Vow , crazy but works

  72. Avatar photo Alexandra Hatfield says:

    Worked for me. Thank you!

  73. Thank you Prajwal, would have been difficult figuring this on out on my own

  74. It was really helpful. Thanks!

  75. You diserve the nobel price, my friend, thank you

  76. THANK YOU SOOO MUCH!!! THAT SAVED MY PROJECT TODAY!!!!

  77. Most useful solution ever read/ heard. Thanks a lot.

  78. Avatar photo Ganapathy KR says:

    You are a legend. Thanks for the resolution.

  79. Like you said solution given for this one is Crazy, but it’s true man… Cheers..

  80. awesome.. frightened that i might have lost the important recording

  81. Wow u just saved our day. What a helpful reply.

  82. Thanks so much. It helped me , otherwise I had no clue.

  83. Avatar photo Polly Joseph says:

    Thanks man, you da best! You saved my skin! If I may, in your description of yourself, you have a small typo: ” and I have been working in the IT for over 8 years” I think that “the” between “in” and “IT” is redundant. y

  84. This is a life saver, thanks!

  85. THANKS! Even when my computer was almost full charged, as soon as I plugged in the power cord the status changed and the process was finished! It’s something that never cross my mind during troubleshooting. Thanks for the tip!

  86. Very helpful, thanks, I thought I wasn’t gonna be able to get my recording back, you saved my life!!

  87. Thanks for this! The same thing happened to one of my recordings!

  88. Avatar photo Deepak Patni says:

    Very helpful ..Thanks

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