Configuring Dell Command Warranty Utility for SCCM

This post shows the steps for configuring Dell command warranty utility for SCCM. In my previous post we saw installation of Dell command integration suite for SCCM. When you install DCIS, one of the component that’s installed is Dell command warranty utility. However you can install it as a standalone application as well. The DCIS tool is available for download here. Dell command warranty utility allows you to fetch the warranty information of Dell systems. The warranty information is stored in configuration manager database or a file.

So with this tool installed you can retrieve the warranty information about your Dell systems using SCCM. This tool scans your SCCM SQL database for Dell machines and their asset tags. Furthermore the information is checked against its own warranty database for the warranty information. It then inserts all the warranty information into a new table in your SCCM SQL database. You will find the table is created with name DellWarrantyInformation. Finally this information stored in the table can be seen using reports.

Configuring Dell Command Warranty Utility for SCCM

Let’s look at the steps for configuring dell command warranty utility for SCCM.
To launch the dell command warranty utility, launch the command prompt. You will find that Dell warranty CLI is located under

\Program Files (x86)\Dell\CommandIntegrationSuite\

To store the configuration in the Windows Registry, run the command –

DellWarranty-CLI.exe setup_config

Enter Proxy user name, Proxy server. Skip this if you don’t have proxy server. Press Enter to skip these options.

In addition, enter the SCCM database server FQDN or IP address. In the next step enter SCCM database name. For use integrated security type YES and press enter. So the configuration settings are now stored in the system registry.

The configuration information stored in registry location

HKEY_CURRENT_USER\Software\Dell\Warranty

To save the configuration information to a file, run the command –

DellWarranty-CLI.exe setup_config config_file=warranty_config.cfg

(where warranty_config.cfg is the name of the configuration file).

Most noteworthy, the warranty information is first retrieved. The information is then saved as an XML file in the %ProgramData%\Dell\CommandIntegrationSuite folder. In addition you will find the file saved as WarrantyInformation_MM_DD.xml.

Finally to fetch the warranty information through SCCM Database, run the commands –

Dell.WarrantyInfo.exe get_info internal_sccm_db 

This command uses the configuration settings stored in the registry and retrieves the warranty info.

DellWarranty-CLI.exe get_info internal_sccm_db config_file=<name of config file> 

This command uses the settings stored in a configuration file and displays the warranty info.