Configuring Client Status in SCCM 2012
Configuring Client Status in SCCM 2012 In this post we will look at Configuring client status in SCCM 2012. Before you can monitor System Center 2012 Configuration Manager client status and remediate problems that are found, you must configure your site to specify the parameters that are used to mark clients as inactive and configure options to alert you if client activity falls below a specified threshold.
To configure the client status in SCCM 2012, launch the Configuration manager console. Click on Monitoring.
Right Click Client Status. Click on Client Status Settings.
In the Client Status Settings Properties window we see settings to monitor the client status. Lets see one by one on what they are :-
Client Policy requests during the following days – This setting specifies the number of days since a client requested policy. The value is set to 7 days by default.
Heartbeat discovery during the following days – This setting specifies the number of days since the client sent a heartbeat record to the site database. The value is set to 7 days by default.
Hardware inventory during the following days – This setting specifies the number of days since the client sent a hardware inventory record to the site database. The value is set to 7 days by default.
Software inventory during the following days – This setting specifies the number of days since the client sent a software inventory record to the site database. The value is set to 7 days by default.
Status messages during the following days – This setting specifies the number of days since the client sent a status messages to the site database. The value is set to 7 days by default.
Retain client status history for the following number of days – This setting specifies for how long the client status history should remain in the site database. It is set to 31 days by default.
Click OK and close the properties window.
Configuring Client Status in SCCM 2012
Right the Client Status and click Schedule Client Status Update. By default the client status update is set to 1 Days. You can set it to 1 Hour. This means that every 1 hour the client status is updated.
Next we will look more on configuring alerts for client status. In the configuration manager console, click on Assets and Compliance, Device Collections. Select the collection for which you want to enable the alerts. Right click the Device Collection and click on properties. Click on Alerts and click Add.
[su_note note_color=”#d9edf7″ text_color=”#31708f” radius=”0″]Note – Do not select User Collections as the alerts are not supported. Alerts are supported only for Device Collections.[/su_note]
Under the client status select all the options(first 3 check boxes). Next to it is Endpoint protection, the options can chosen when Endpoint clients are deployed to a device collection. We will look at this later. Click on OK.
If you take a look at conditions, we see there are 3 conditions for which alerts can be raised. An alert severity can be Critical, Warning or Information. We will leave it to default here. Click on Apply and OK.
In the configuration manager console, Click Monitoring , Reporting, Client Status. There are already inbuilt reports for client status, we will run a report for Client status summary.
Choose the values for Collection and Client Version. Click on View Report. The report shows the total number of active clients, clients that passed the client check, clients that failed client check and the percentage of active clients that passed the client check.
CcmSetup failed with error code 0x80004005
What does this error mean?
In addition to my precious comment. I verified that client is installed on workstation but on sccm 2012 console it showing “client not installed”
[see my my note below for the issue I am having]
Hi Prajwal, Good day. Can you please guide me on below queries,
1. One Windows 10 system got sccm client installed and can be seen in SCCM console client installed. But if we reinstalled windows unable to see ccmsetup.exe service running, no configuration manager but in SCCM console its showing client installed, Active by last login user, only the the icon showing cross!
2. Can we deploy any software package like O365 to any specific computer through SCCM by push method?
Appreciate if you answers my question.
Hi Prajwal
I have removed the Client from the workstation PC using ccmsetup.exe /uninstall and then checked the logs which exited with exit code (0) which is nice.
My SCCM is still showing a yes in the Client Column under Devices and Compliance > Devices. It even shows the site code but the device logo shows the computer with a small greyed “x” which looks fine.
Can you help My SCCM is still showing a yes in the Client Column under Devices and Compliance > Devices>?
Thank you
Hi Prajwal,
I need SCCM report for Clients not installed systems. Please help
There is a built-in report for this, check under reports.
Hi Prajwal san,
I try to use SCCM. client active but client check result is ” NO RESULTS ” Please teach me how i fix it.
Thank you
Can you check ccmeval.log to see what that log file says
Hi prajwal,
All of my clients are well installed but on my server, the client status of each machine is set ‘NO’
I tried to reinstall etc but I encoutered each time the same issue
Please help me.
Thank you
Can you check ccmeval.log to see what that log file says
You need to check client policy setting which consists of settings on how often the client agent requests the policy from Management Point. By default the client contacts the Management Point every 60 minutes to download the policy. https://www.prajwaldesai.com/wp-content/uploads/2013/09/Default-Client-Settings-in-SCCM-2012-SP1-Snap3.jpg
thanks, yes, it is set to 60 but it takes 6 hours before an inactive client becomes active again. Any other option like force update?
hi Prajwal, how do you force inactive clients after connecting them to the company network? Usually it takes 4-6 hours before I see the client change, however, is there any trick to force it so the client shows up as active faster?
Hello and thank you for this document it is very helpful. I am trying to figure out a way to keep our remote laptop users from becoming inactive clients as they may be used on/off the network. We have created a separate collection for laptops and would like to extend the evaluation period just for this collection. Is there a way to do this?
Thanks
Hi,
I’m new to SCCM 2012 sp1, VDI and want to setup VDI lab for student please send me the doc A to Z like hardware requirement, steps to do or screen capture A to Z.
for SCCM2012 I need OSD deployment capture.
how to create sysprep image?
and MS. Office application deployment steps capture doc.
Thanks in advance.
SCCM 2012 SP1 labsetup is here :- https://www.prajwaldesai.com/sccm-2012-sp1-lab-setup-sccm-2012-sp1/
Deploying office through sccm is here :- https://www.prajwaldesai.com/how-to-deploy-microsoft-office-2010-using-sccm-2012/
Build and Capture OS is here :- https://www.prajwaldesai.com/deploying-sccm-2012-part-15-build-and-capture-windows-7-x64/
what exactly are planning to do after setting up VDI ? How many client machines do you have and are you using thin clients ?
Hi Prajwal,
We have recently rolled out SCCM Configuration Manager 2012 and facing Client Inactive Problem we have around 450 machines from same loaction showing as Inactive in SCCM Console, I have reviewed the logs but found nothing. Also under Configuration Manager Properties I can only see 6 tabs and wherein under Actions tab I can only see 2 Actions related to Machine & User Policy Retrival. Can you please suggest why we have so many no. of Inactive clients and how can we remediate it?
Thanks
Regards
Ayush
The client has been installed but its not communicating with the SCCM server, you must check if you have allowed the ports through firewall for proper communication between clients and sccm server.
Hi Prajwal,
I am following your blogs for deployment and am facing the same problem as Ayush. I have checked the firewall and port configuration everything seems fine but still the client shows inactive. Can u pls help.
Hi prajwal,
we have few hyper V host servers and the configmgr client is installed on it, and we would like to remove it gracefully
can you suggest some articles or steps to follow, we have tried the ccmsetup.exe \uninstall switch but still no go.
Many Thanks in Advance !!
rgds \ sunil
“we have tried the ccmsetup.exe uninstall switch but still no go”
what about CCMSetup.log ?? Can you post the log file ?
Hi Prajwal,
I am following your documents and it is very helpful. I am kind of stuck in one place. I create a device collection and when I go to the properties -> Alerts, the add button is disabled.
How do I get it enabled?
I believe the alerts tab will be active when you install endpoint protection role.. Please try and let me know…