How To Disable Device Diagnostics in MEM Admin Center

In this post I will show you how to disable Device diagnostics in MEM admin center. The device diagnostics feature was introduced in Intune service release 2102. It is enabled by default but you can disable Device diagnostics feature if it is not required.

The Collect diagnostics feature is a remote action in MEM admin center that lets you collect and download Windows device logs without interrupting the user. Only non-user locations and file types can be accessed, so no personal information is collected.

In my previous post I showed you how to collect Windows Device Logs with Intune. If you haven’t explored the device diagnostics feature yet, I would recommend doing so. It’s pretty easy and works awesome.

Device diagnostics are available for corporate-managed devices running Windows 10, version 1909 and later. If you don’t plan to use the feature, you can disable the Collect diagnostics remote action for all devices.

Device Diagnostics in MEM Admin Center
Device Diagnostics in MEM Admin Center

How to Disable Device Diagnostics in MEM Admin Center

You can disable device diagnostics remote action in MEM admin center for all devices by following these steps.

  • Sign in to the Microsoft Endpoint Manager admin center.
  • In the MEM admin center, click Tenant administration > Device diagnostics.
  • Change the control to Disabled.
Disable Device Diagnostics in MEM Admin Center
Disable Device Diagnostics in MEM Admin Center

Now in the MEM admin center, click Devices > Windows and select any Windows Device. Notice that Device Diagnostics is greyed out.

Disable Device Diagnostics in MEM Admin Center
Disable Device Diagnostics in MEM Admin Center

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